Admin accounts will be created by super admin and handed over to the user. Users will be able to make changes and update the admin account according to their needs.
To get started
- Login to your Admin account.
- Go to Settings > General > Admin.
- Double-click on the account you want to configure.
You will land on Admin page.
To configure an admin account
Navigate to My Account.
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- You can edit the Country and State from the dropdown menu.
- Short Name and Username will be provided by super admin.
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- If you wish to Change Password of your admin account then click on the link given.
- If you wish to set a Security Pin, click on the checkbox.
- You can easily upload your Logo.
- Enter your address details.
- Enter your Helpdesk Details.
- Enter your Fax Number.
- Enter your WhatsApp Contact Number, which will be used by our team to share the Application Usage Report.
- Enter a Welcome Message which will be shown while the user logs in.
- Data Storage will be given by default.
Please Note: Data Storage will be for 90 days by default. If you want to increase the number of days, contact us.
Navigate to User Settings
User Setting in Admin account will allow the users to set their preferences as per their needs related to the objects.
- Enter preferred Time Zone.
- You can edit Date and Time Format.
- Generate API Access Code and add it.
- Setup Immobilization if required.
Navigate to Map
Setting up the map as per the requirement can provide a great experience for tracking the fleets live.
Learn how to Set up Map Configuration.
Navigate to Email
Email configuration can be done to send alerts as emails from the software.
Learn how to SetUp Email Configuration.
Navigate to SMS
SMS configuration needs to be done when the user wants to connect SMS-sending software to the application to send automated alert messages.
Learn how to SetUp SMS Configuration.
Navigate to Templates
Admin can set up alert notification templates. Customized alerts and notifications can be added for the object according to the requirements.
Learn how to Add Alert Notification Templates.
Navigate to Payment Gateway
A payment gateway serves as a portal to facilitate transaction flow between customers and merchants.
Learn how to Add Payment Gateway.
Navigate to Admin SubUser
Admin can create a new user and tailor their rights and permissions. Sub-users' rights are limited to their roles and responsibilities.
- Learn how to Add a New SubUser.
- Learn how to Provide Data Access.
- Learn how to Provide Screen Access.
Navigate to IVR
Interactive Voice Response (IVR) service provides the user with the facility to send alert via calls.
Learn how to Configure IVR Service.
Navigate to ChatBot
A ChatBot is a digital assistant that is used to initiate online chat conversations. Chatbots are used to answer questions, and escalate problems, to human agents when necessary.
Learn how to Configure ChatBot.
Navigate to Social Media API
Social Media API (Application Programming Interface) is integrated in the software so that the user can receive alerts, reports, or announcements via the set social media platform.
Learn how to Configure a Social Media API.