Admin
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      3. Admin

      Edit Admin Account

      Admin accounts will be created by super admin and handed over to the user. Users will be able to make changes and update the admin account according to their needs.

      To get started

      • Login to your Admin account.
      • Go to Settings > General > Admin.
      • Double-click on the account you want to configure.

      You will land on Admin page.

      To configure an admin account

      Navigate to My Account.

        • You can edit the Country and State from the dropdown menu.
        • Short Name and Username will be provided by super admin.
        • If you wish to Change Password of your admin account then click on the link given.
        • If you wish to set a Security Pin, click on the checkbox.
        • You can easily upload your Logo.
        • Enter the Password Recover Email, if required.
        • Enter your Address details.
        • Enter your Helpdesk Details.
        • Enter your WhatsApp Contact Number, which will be used by our team to share the Application Usage Report.
        • Enter your Fax Number.
        • Enter a Welcome Message which will be shown while the user logs in.
        • Data Storage will be given by default.

      Please Note: Data Storage will be for 90 days by default. If you need to increase the number of days, please contact us.

      Navigate to User Settings

      User Setting in Admin account will allow the users to set their preferences as per their needs related to the objects.

      • Enter preferred Time Zone.
      • You can edit Date and Time Format.
      • Select the Week Start Day.
      • You can check the checkbox if you want to Show Object Name On Report.
      • You can check the checkbox if you want to Show Watermark on the reports while you export them in the provided formats.
      • You can check the checkbox if you want to enable the Smooth Live Tracking option.
      • Generate API Access Code and add it.
      • Setup Immobilization if  required. 
      • You can check the checkbox if you want to enable the Immobilize via parking mode option.
      • You can check the checkbox if you want to avail the Password Change Policy option.
      • You can check the checkbox if you want to enable the Password History option.

      Navigate to Map

      Setting up the map as per the requirement can provide a great experience for tracking the fleets live.

      Learn how to Set up Map Configuration.

      Navigate to Email

      Email configuration can be done to send alerts as emails from the software.

      Learn how to SetUp Email Configuration.

      Navigate to SMS

      SMS configuration needs to be done when the user wants to connect SMS-sending software to the application to send automated alert messages.

      Learn how to SetUp SMS Configuration.

      Navigate to Templates

      Admin can set up alert notification templates. Customized alerts and notifications can be added for the object according to the requirements.

      Learn how to Add Alert Notification Templates.

      Navigate to Payment Gateway

      A payment gateway serves as a portal to facilitate transaction flow between customers and merchants.

      Learn how to Add Payment Gateway.

      Navigate to Admin SubUser

      Admin can create a new user and tailor their rights and permissions. Sub-users' rights are limited to their roles and responsibilities.

      Navigate to IVR

      Interactive Voice Response (IVR) service provides the user with the facility to send alert via calls. 

      Learn how to Configure IVR Service.

      Navigate to ChatBot

      A ChatBot is a digital assistant that is used to initiate online chat conversations. Chatbots are used to answer questions, and escalate problems, to human agents when necessary.

      Learn how to Configure ChatBot.

      Navigate to Social Media API

      Social Media API (Application Programming Interface) is integrated in the software so that the user can receive alerts, reports, or announcements via the set social media platform.

      Learn how to Configure a Social Media API.

      Navigate to Documents

      Documents are included in the software so that the being an admin can upload the necessary documents on the platform and can easily access them from the platform itself.

      Learn how to Configure a Documents.

      Navigate to Authentication

      The authentication tab in the software is to enhance security and ensure that critical actions, such as making announcements, are performed only by authorized users. 

      Learn how to Configure Authentication.