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      Alert Notification Template

      Alert Notification Template

      The system provides the flexibility to configure customized alerts and notification content to meet specific requirements referred to as Templates.

      Before You Get Started

      Please Note: When using the Templates, please ensure that they have been approved from your service provider. Make sure that the template entered in the system should exactly match with the approved templates to ensure successful delivery of template.

      To Get Started

      • Login to your account.
      • Go to Settings > General > Template

      Upon clicking on the Template, you will be directed to the Template Overview page, where you can easily view and manage all Template records

      To Setup Template

      • Click on the ➕ button on the taskbar.

      • The Template configuration screen will open.

      • In Template For select for whom want to create the template Admin, Reseller or Company.
      • In the Name feild select for whic Alert you want to create a template for.
      • After that Select for which service you want to create the template for.


        • For SMS
          • In the SMS Message field, please input the template that will be sent as an SMS. You need to use the Variables related to the specific parameters listed in the table located to the right field.
          • In the SMS Template ID provide the SMS Template ID if your SMS API requires a TemplateId.

        • For Email
          • In the Email Subject field, enter the subject of the email template.
          • In the Email Message field, please input the template that will be sent as an Email. You need to use the Variable Names provided on the Right Side for drafting the Email message.
          • In the Signature you can upload a signature to be used in the email.

        • For IVR
          • In IVR Message field, please input the template that will be used you need to use the Variable Names provided on the Right Side.
          • In Language select the language you want the IVR to speak

        • For Default ( used for native software notification )
          • In Discription you can write the discription for the software.
          • In Default write the template you want to be used when the notification is generated you need to use the Variable Names provided on the Right Side.

      For Example: If you want to set a location alert, the alert can be customized as:

      Location Alert- Your vehicle %plateno% with current speed %speed% on %datetime% is at %location%.

      • To add a customized alert or notification in any other language according to the location, make use of the Default field to enter the message.
      • Click on the Save 💾 icon.