Manage Authentication for Admin

The Authentication Tab is integrated into the platform to provide an extra layer of security through two-step verification (2FA). This feature is crucial for safeguarding user accounts and sensitive actions like login by requiring OTP (One-Time Password) verification.

To get started

  • Login to your account.
  • Go to  Settings > General > Admin
  • Double-click on the admin record for which you want to authenticate the user.

To manage admin user authentication

Navigate to the Authentication Tab.


    • Select the Authentication Required For.
    • Select from the options mentioned to Provide Verification Medium by which the OTP will be received for verification.

Two-step authentication (2FA) for logging into the platform is achieved through OTPs sent via SMS or email, or by using authenticator apps like Google Authenticator, Authy, or Chrome’s Authenticator extension.



    • Click on Verify after completing the process mentioned in the above image.
    • Click on Save 💾 button.