Reseller
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      3. Reseller

      Create a Reseller Account

      Admin can create multiple reseller accounts according to their requirement. This document guides how to create a new reseller account.  

      To get started

      • Login to your Admin account.
      • Go to Settings > General > Reseller 
      • Click on the ➕ icon on the taskbar below.

        Company Subuser account add

      To create a reseller account 

      Navigate to My Account

        • Add the Country from the dropdown menu.
        • Add the State from the dropdown menu.
        • Add a Short Name for the reseller
        •  Add a Username for the reseller. 
        • Click on the checkbox of Email Login Details to mail the created login details to the reseller.
        • Add a Password for Reseller account.

      Please Note:

      -Password must be of at least 8 characters.
      -Password must contain at least one uppercase character (A-Z), one lowercase character (a-z), and one digit (0-9) and special characters from (!,@,#,$,%,&,*,?).

        • Retype the Password.
        • You can set a Security Pin for the reseller.
        • Enter address details like City, zip code etc.
        • You can easily upload a Logo for reseller.
        • Enter a Welcome Message which will be shown when the user logs in.
        • Enter Data Storage for the reseller.

      Please Note: Data Storage will be for 90 days by default. If you want to increase the number of days, contact us.

      Navigate to Rule

      To Create a New Rule for the reseller click on Add New and set the new rule for reseller as per the requirement.

      Navigate to User Settings

      User setting in will allow the users to set their preferences as per their needs related to the objects.

      • Enter preferred Time Zone.
      • You can add Date and Time format.
      • Select Week Start Day from the dropdown list.
      • Select User Status.
      • Check the box for enabling the Show Default Filter Option.
      • Check the box for enabling the Show Object Name On Report option if there's a need of viewing object name instead of the IMEI number in the reports.
      • You can check the checkbox if you want to Show Watermark on the reports while you export them in the provided formats.
      • Check the box for enabling the Smooth Live Tracking.
      • Generate API Access Code and add it.
      • Check the box for enabling the Show Country Border and select Disputed Region.
      • Check the box for enabling the Restrict Change Password.
      • Setup Immobilization if  required.
      • Check the box for enabling the Door access.
      • Check the box for enabling the Web Access or Mobile Access.
      • Check the box for enabling the Customisation privileges and Logo preferences.
      • Check the box for enabling the Object List Settings and Object Tooltip Settings.
      • Check the box for enabling the AI ChatBot and CRM option for reseller account.
      • Check the box for enabling the Installation Date Mandatory option for the reseller account. This will make the Installation Date field mandatory while a vehicle is being added under that reseller. It would be visible in the Profile tab of the Vehicle module.

      Navigate to Screen Access

      Admin can provide specific Screen Access of objects to the reseller according to their use.

      Navigate to Data Access

      Admin can provide specific Access to Data related to objects to the reseller according to their use.

      Navigate to Map

      Setting up the map as per the requirement can provide a great experience for tracking the fleets live.

      Learn how to Setup Map Configuration.

      Navigate to Email

      Email configuration can be done to send alerts as emails from the software.

      Learn how to Setup Email Configuration

      Navigate to SMS

      SMS configuration needs to be done when the user wants to connect SMS-sending software to the application to send automated alert messages. 

      Learn how to Setup SMS Configuration

      Navigate to Templates

      Admin can set up alert notification templates. Customized alerts and notifications can be added for the object according to the requirements.

      Learn how to Add Alert Notification Templates

      Navigate to Payment Gateway

      A payment gateway serves as a portal to facilitate transaction flow between customers and merchants.

      Learn how to Add Payment Gateway

      Navigate to Reseller SubUser

      Admin can create a new user and tailor their rights and permissions. Sub-users' rights are limited to their roles and responsibilities.

      Navigate to Rename Label

      You can replace the actual label name with the name you want

      To rename a label 

      • Click on Add New and enter the existing label name and then enter a new name. 
      • Click on save 💾.

      Navigate to IVR

      Interactive Voice Response (IVR) service provides the user with the facility to send alert via calls. 

      Learn how to Configure IVR Service

      Navigate to ChatBot

      A ChatBot is a digital assistant that is used to initiate online chat conversations. Chatbots are used to answer questions, and escalate problems, to human agents when necessary.

      Learn how to Configure ChatBot


      Navigate to Social Media API

      Social Media API (Application Programming Interface) is integrated in the software so that the user can receive alerts, reports, or announcements via the set social media platform.

      Learn how to Configure a Social Media API