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Trakzee Platform
- Admin
- Reseller
- Company
- Object
- Driver
- Alert
- Reminder Rule
- Expense
- Job
- Route Optimization
- Eco Drving/Driver Rating
- Object Group
- Classify Trips
- Send Command
- Announcements
- Base Location Configuration
- Address
- Geofence
- Tire Management
- Technician
- Billing
- Trailer
- eLock
- Manage your Account
- Fuel Management
- Video Telematics
- Live tracking
- Dashboard
- Reports
- Charts
- Mobile Application
- White Label
- FAQs
- Support
How to raise ticket using CRM?
We have integrated our CRM with the platform which allows users to create support tickets directly within the app for quicker issue resolution. This enhancement streamlines communication and ensures prompt assistance.
For raising a ticket from CRM follow the steps mentioned below:
- Go to Support.
- Go to CRM.
- Click the Add ticket button.
- Enter the Problem Overview, which will be the subject of your ticket,
- Email, that will be the email address to which you need the revert and
- Description of the ticket with images/screenshots or video files which are available at your end.
- Click on Submit.
If you have difficulty to raise a ticket from customer portal then directly send us email on support@uffizio.com.