![uffizio-logo-white.png]](https://helpdesk.uffizio.com/hs-fs/hubfs/uffizio-logo-white.png?height=32&name=uffizio-logo-white.png){kind=logo}
Trakzee
Admin
- Edit Admin Account
- Upload Logo
- Change Account Password
- Enable Security Pin
- Help Desk Details on Admin
- Change Date and Time Format
- API Access Code
- Setup Immobilization Rights for Vehicles
- Map Configuration for Admin Account
- Email Service Configuration
- SMS Service Configuration
- Payment Gateway on Admin
- Create an Admin Subuser Account
- Screen Access for Admin Subuser
- Data Access for Admin Subuser
- User Settings for Admin Subuser
- Web and Mobile Access For Subuser
- Configure IVR Service
- ChatBot for Admin
- Configure Social Media API for Admin
- Reset Password
- Manage Admin Documents
- Manage Authentication for Admin
- Manage Authentication for Admin Subuser
Reseller
- Create a Reseller Account
- Edit a Reseller Account
- HelpDesk Details on Reseller
- Set Rule for Reseller
- POI Tolerance For Reseller
- Speed Consideration Moment
- Configure Maximum Speed for Vehicles
- Configure Vehicle Status for Reseller
- Display Vehicles in Cluster
- Web and Mobile Access for Reseller
- Screen Access For Reseller
- Data Access for Reseller
- Map Configuration for Reseller Account
- Email Service Configuration
- SMS Service Configuration
- Payment Gateway On Reseller
- Create a Reseller Subuser Account
- Data Access for Reseller Subuser
- Screen Access for Reseller Subuser
- User Settings for Reseller SubUser
- ChatBot for Reseller
- Configure Social Media API for Reseller
- Manage Reseller Documents
- Manage Authentication for Reseller
- Manage Authentication for Reseller Subuser
Company
- Create a Company Account
- Edit Company Account
- HelpDesk Details on Company
- Set Rule for Company
- POI Tolerance For Company
- Configure Maximum Speed for Vehicles
- Configure Vehicle Status for Company
- Device Connectivity Check For Company
- Set Currency Unit
- Web and Mobile Access for Company Subuser
- Screen Access for Company
- Data Access for Company
- Map Configuration for Company Account
- Email Service Configuration
- SMS Service Configuration
- Add Shift Details
- Private Mode For Company
- ChatBot For Company
- Configure Social Media API for Company
- Create Company Subuser Account
- Edit Company Subuser Account
- Data Access for Company Subuser
- Screen Access for Company Subuser
- Manage Company Documents
- User Settings for Company Subuser
- Manage Authentication for Company Subuser
- Speed Consideration Moment
- Web and Mobile Access for Company
- Manage Authentication for Company
- Driver Consideration Criteria for Vehicles
Branch
Object
- Add Object
- Set Device Time Zone
- Generate and Download QR code for the Object
- Add Cost Based on Distance and Duration
- Vehicle Visibility based on Cell Phone Tower
- Calibrate Fuel Sensor
- Add Fuel Sensor Details
- Ultrasonic Fuel Sensor Calibration
- Calibrate Temperature Sensor
- Calibrate Humidity Sensor
- Add Load Sensor
- Calibrate Tilt Sensor
- Calibrate RPM Sensor
- Manage Vehicle Documents
- Private Mode for Object
- Download Object Details via Web Platform
- Delete Object in Bulk
- Bulk Object Maintenance and Recovery
- Bulk Object Update
- Calibrate Pressure Gauge
- Voltage Fuel Sensor Calibration
- Litre Fuel Sensor Calibration
- Percentage Fuel sensor calibration
Driver
Alert
Reminder Rule
Pair Device
Smart Trip
Expense
Job
Route Optimization
Eco Drving/Driver Rating
Object Group
Classify Trips
Send Command
Announcements
Base Location Configuration
Address
Geofence
Tire Management
Technician
Billing
Trailer
eLock
Manage your Account
Fuel Management
Video Telematics
Live tracking
- Overview of Live Tracking Screen
- Object Tab on Live Tracking Screen
- Driver Tab on Live Tracking Screen
- Job Tab on Live Tracking Screen
- Address Tab on Live Tracking Screen
- Geofence Tab on Live Tracking Screen
- Viewing Playback History
- Tooltip
- Fuel Tab
- Trailer Tab on Live Tracking Screen
- Beacon Tab on Live Tracking Screen
Dashboard
Reports
Charts
Mobile Application
- Add Object via Mobile Application
- Download Vehicle Details via Mobile Application
- Add Geofence from the Mobile Application
- Download Geofence Details from the Mobile Application
- Add Address from the Mobile Application
- Download Address from the Mobile Application
- Add Alert from the Mobile Application
- Downloading Alert Details from the Mobile Application
- Add Expenses from the Mobile Application
- Download Expense Details from the Mobile Application
- Send Command from the Mobile Application
- Download Command Details from the Mobile Application
- Bulk Object Maintenance from the Mobile Application
- Create Announcement from the Mobile Application
- Download Announcement Details from the Mobile Application
- Add Reminder Rule from the Mobile Application
- Download Reminder Details from the Mobile Application
- Parking Mode in the Mobile Application
- Status Dashboard in the Mobile Application
- Schedule Report from Mobile Application
- HelpDesk in Mobile Application
White Label
FAQs
- Knowledge Base
- Why all the vehicles on platform are showing inactive ?
- Why object name is not changing on live tracking screen?
- Why is the vehicle status showing as "Idle" or "Stop" even when it is "Running"?
- How do i immobilise vehicles in bulk ?
- How to edit the tooltip in mobile application?
- Why am I getting duplicate IMEI number while adding object ?
- Why am I getting an error while uploading the bulk entries of drivers?
- Why object expiry date's are not reflected in reseller or company ?
- Why I am unable to get the alert notification of ignition on and off?
- How can I enable or disable columns in reports?
- Why the Tariff Plan screen keeps buffering?
- Why am I unable to download the travel report?
- Why false ignition alerts are getting generated?
- Why were multiple alerts received ?
- Why the schedule report is not working?
- How to configuring alert from mobile?
- Why am I unable to immobilize the vehicle?
- Why am I unable to upload multiple addresses?
- Why parking alert in the mobile application is delayed?
- How do I configure announcements?
- Why am I receiving an incorrect alert time?
- How to set up geofence to geofence trip report?
- Why am I unable to receive an SMS alert?
- Why over-speed alerts are not getting generated?
- Why SOS is not working?
- Why I am unable to see all the widgets on the dashboard?
- How to change the Email ID of the main account?
- Why I am facing an error in my email configuration?
- Why my Google Maps is not working on the mobile application?
- Why does it show server out-of-reach message in the mobile application?
- Why there is an issue with the reports, charts, and settings panel?
- Why does the live tracking show an incorrect location?
- Why I am facing jumping issue in playback?
- Why my Google Maps is not working on the web portal?
- How to add geofence from a mobile application?
- Why notifications are not getting generated?
- Why is there a data delay in the mobile application?
- Why are alerts not being generated?
- Why is my vehicle not coming live?
- Definitions of IP address, Device port, APN
- How do I login to the Google Play Console website?
- How do I login to the Apple developer website?
- Why is my application not visible on the Play store or App Store?
- Why is my vehicle's data not updating on the live tracking screen?
- How to create address in Trakzee?
- How to Calculate fuel consumption based on distance and duration ?
- How do I change user details like Country, State, Timezone, etc.?
- How can I set a security pin or change my password?
- What are the limitations and available options regarding Data Storage?
- How do I configure map settings on the platform, and what additional features related to maps are available?
- How Can I Set Up and Manage Alert Notification Templates?
- Can I Add a "Payment Gateway" for Online Customer Payments?
- How Can I Upload a Logo and What Are the "Format" and "Size" Requirements?
- Can I configure an "IVR service" for alerts?
- Can my customers directly contact our helpdesk team through the platform?
- What Should I Do If I am Unable to Log In?
- Why Am I Unable to View a Report or Screen?
- What is a ChatBot, and what advantages can it offer me?
- Which ChatBot services work with the platform, and how can I get the JavaScript snippet?
- What should I do if the ChatBot isn't working as expected?