What should I do if the ChatBot isn't working as expected?

If you encounter issues with the ChatBot:

• Verify that the JavaScript snippet is correctly entered in the ChatBot Script field.
• Ensure that your ChatBot service provider's account is active and properly configured.
• Check for any conflicts with other scripts or plugins on your platform.
  
  

If you have followed all the steps outlined above and are still experiencing difficulties making changes, please submit a support ticket for further assistance.

How to raise a ticket on support?