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HelpDesk Details on Reseller

Help desk details configured on the Reseller account enable company users to easily contact the reseller for assistance or to address any queries.

To Get Started

  • Login to your account.
  • Go to Settings > General > Reseller.
  • Double-click on the account you want to add help desk details.
  • Navigate to My Account.

To Configure Help desk Details

  • Enter the help desk or the customer support team's details in the mentioned fields.
    • Help Desk Telephone Number: Provide your landline number.
    • Helpdesk Email Address: Provide an email address that will be used for support by the company users.
      Helpdesk details on reseller required details
    • Mobile Number: Provide your support mobile number.
    • WhatsApp Contact Number: Provide a contact number with active WhatsApp.
    • Click on Save 💾 icon.