Web and Mobile Access For Subuser

Admin users have the ability to set up Web and Mobile access for their sub-users. These rights enable the sub-user to access the platform through a web portal or mobile application.

Please Note: Here we have shown the steps to be followed for Admin Subuser. Same procedure should be followed in the case of Reseller Subuser and Company Subuser.

To Get Started

Login to your account.
Go to Settings > General > Admin
Double-click on the account for which you want to set up web or mobile access.
Navigate to the Admin Sub-user tab.
Click on Add New

Navigate to User settings.

To Provide Web Access

Click on All if you want the sub-user to provide Web platform access.
Click on None if you don’t want the sub-user to access the Web platform.
Click on Specific if you want the sub-user to have a web platform via a specific IP address.
- After selecting Specific, please enter the permitted IP Address in the designated text box. You can enter multiple IP commas separated.

To Provide Mobile Access

Click on All if you want the sub-user to have Mobile Application access.
Click on None if you don’t want the sub-user to access the Mobile application.
Click on Specific if you want the sub-user to have access to the Mobile application with a specific mobile or IP address.
- Click on Unique ID if you want the sub-user to have access to the Mobile application via a specific mobile device only.
- After selecting Unique ID, you will be asked to enter the Mobile Unique Identification Number.
- Please locate the Unique Id on the sign-in page of the mobile application installed on your phone and enter it in the designated text box provided. You can enter multiple IP commas separated.

- Click on IP Address if you want the sub-user to have Mobile application access via a specific IP address.
  - You will be asked to enter IP Address, provide the permitted IP addresses in the text box provided. You can enter multiple IP commas separated.

Save the configuration by clicking on the Save 💾 icon.