User Settings for Reseller SubUser

Resellers can customize various feature permissions for sub-users through the User Settings. These permissions are assigned based on the roles and responsibilities of the sub-users

To Get Started

• Login to your Reseller account.
• Go to  Settings > General > Reseller.
• Double-click on the account.
• Navigate to the Reseller Subuser tab.
  
  

To Provide Access

• Click on Add New (to create a new account) or Edit (to edit the existing account), and the Reseller Subuser window will open.
  
  • Navigate to the User Settings tab.
    
  • Select the preferred Time Zone for the reseller sub-user from the given drop-down.
  • Under the Date Format dropdown menu, select the preferable Date Format for the sub-user account.
  • Under the Time Format dropdown menu, select the preferable Time Format for the sub-user account.
  • Under the Week Start Day drop-down menu, choose the preferred start day of the week for the reseller sub-user account. The application will display weekly reports based on the selected start day of the week.
  • User Status: This option indicates the current status of the sub-user's account. Additionally, the reseller can activate or deactivate the account, controlling the user access as needed.
  • Show Default Filter Option: You can turn on/off the "Records per page" drop-down being displayed on the bottom right of all the screens on the platform.
    

• • Vehicle With Path: You have the option to check the box if you would like to allow the sub-user to view the playback of objects along with their traveled paths on the live tracking screen.
  • Restrict Change Password: You can restrict the sub-user to changing the password for their account by selecting this option.
  • Forcefully First Login Password Change: By selecting this option, you can set the condition for sub-user to change the password for their account when they log into the account for the first time.
  • Immobilization: If you want to grant vehicle immobilization rights to the sub-user, then select the provided checkbox.
  • Select the Door checkbox to grant the door permission to sub-user.
  • The Notification field will allow you to grant permission to the reseller sub-user to get notifications via Web platform or Mobile application.
  • Web Notification Sound: This option allows you to customize the web notification sound, enabling it to play either once or repeatedly according to your preferences.

• • You can provide Web Access and Mobile Access as per your needs.
  • By enabling the Single Mode Login feature, you can restrict the sub-user's access to a single platform—either web or mobile. This means that if the sub-user is logged in on one device, they will not be able to access their account from another device simultaneously, enhancing security by ensuring only one active session at a time.
  • You can grant the sub-users to utilize the Object List Settings and Object Tooltip Settings available on the Tracking screen by selecting the corresponding checkbox.
    • Object list Setting:
      
    • Object Tooltip Setting:
      

• • You can enable the CRM option for the user by checking this box.
  • SOS Acknowledgement: The SOS Notification window will remain open until the user adds the Reason and Comment, if the SOS Acknowledgement is Enabled.
• Click on the Save 💾 icon.