--- title: Why were multiple alerts received ? description: There are several reasons why you may receive multiple alerts. Here are a few typical reasons why you might be getting several alerts. The configuration of alerts must be done correctly in order to av --- [Skip to content](https://helpdesk.uffizio.com/knowledge/multiple-alerts-received-1#main-content) English Show submenu for translations [Customer portal](https://helpdesk.uffizio.com/tickets?hsLang=en) ![Uffizio logo - black](https://helpdesk.uffizio.com/hs-fs/hubfs/Uffizio%20logo%20-%20black.png?width=200&height=62&name=Uffizio%20logo%20-%20black.png) - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) - English Show submenu for translations - [Customer portal](https://helpdesk.uffizio.com/tickets) - www.uffizio.com www.uffizio.com Platform User Guide - There are no suggestions because the search field is empty. 1. 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Here are a few typical reasons why you might be getting several alerts. #### **Alert must be properly configured** The configuration of alerts must be done correctly in order to avoid false alerts and unnecessary notifications from occurring and for alerts to be sent when necessary.  For **alert** configuration, [click here](https://helpdesk.uffizio.com/knowledge/add-an-alert-on-the-object?hsLang=en) #### **The device data has some trouble** The device may be experiencing connectivity issues due to inadequate network coverage and as a result, data transmission may be stopped or delayed, generating incomplete data.  If the device is not receiving enough power, it could not work properly which might end up resulting in incomplete data. #### To verify - Navigate to **Report \> Logs \> System log Report** **![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%2044-png-1.png?width=688&height=107&name=Frame%2044-png-1.png)** If all the above troubleshooting steps are done and you are still facing the issue, kindly raise a ticket on support. 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