---
title: Knowledge Base
description: We recommed our user to check out our Knowledge base for self assistance and improve the knowledge in product. 
---

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1. [Knowledge Base](https://helpdesk.uffizio.com/knowledge?hsLang=en)
2. [Trakzee](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en)
3. [FAQs](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#faqs)

# Knowledge Base

We recommend our users to check out our **Knowledge base** for self-assistance and improve their knowledge in the product.

#### To check out our **Knowledge base**,

Open any browser on your computer, Laptop, iPad, or Mobile.

Go to  [helpdesk.uffizio.com](https://helpdesk.uffizio.com?hsLang=en)

![Frame 60-3](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%2060-3.png?width=688&height=516&name=Frame%2060-3.png)

Search your issue in the **Platform User Guide.**

You may also explore the Trakzee knowledge base project, where you can navigate through various modules to find the information you need.

If you do not find the answer to your issue kindly raise a ticket to support.   
[How to rasie ticket on support ?](https://helpdesk.uffizio.com/knowledge/how-to-rasie-ticket-on-support-1?hs_preview=RcRzoBig-116052298131&hsLang=en)

 

- [Trakzee](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#main-content)

    - [User Hierarchy](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#user-hierarchy)
    - [Admin](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#reseller)
    - [Company](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#company)
    - [Branch](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#branch)
    - [Object](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#object)
    - [Driver](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#driver)
    - [Alert](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#alert)
    - [Reminder Rule](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#reminder-rule)
    - [Smart Trip](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#smart-trip)
    - [Expense](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#expense)
    - [Job](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#job)
    - [Route Optimization](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#route-optimization)
    - [Eco Drving/Driver Rating](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#eco-drving-driver-rating)
    - [Object Group](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#object-group)
    - [Classify Trips](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#classify-trips)
    - [Send Command](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#send-command)
    - [Announcements](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#announcements)
    - [Base Location Configuration](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#base-location-configuration)
    - [Address](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#address)
    - [Geofence](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#geofence)
    - [Tire Management](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#tire-management)
    - [Technician](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#technician)
    - [Billing](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#billing)
    - [Trailer](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#trailer)
    - [eLock](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#elock)
    - [Manage your Account](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#manage-your-account)
    - [Fuel Management](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#fuel-management)
    - [Video Telematics](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#video-telematics)
    - [Live tracking](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#live-tracking)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#dashboard)
    - [Reports](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#reports)
    - [Charts](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#charts)
    - [Mobile Application](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#mobile-application)
    - [White Label](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#white-label)
    - [FAQs](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#faqs)
    - [Support](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#support)
    - [Inventory](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#inventory)
    - [Driver Application](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#driver-application)
    - [Technician Application](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#technician-application)
    - [Beacon](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#beacon)
    - [Schedule Trip Classification.](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#schedule-trip-classification)
    - [Manage DVIR](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#manage-dvir)
    - [SOP Definition](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#sop-definition)
    - [Template](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#template)
    - [Google Map](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#google-map)
    - [Machinary](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#machinary)
    - [R.A.G](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#r-a-g)
    - [Parking Location](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#parking-location)
    - [User Customise API](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#user-customise-api)
    - [More Apps](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#more-apps)
    - [WASL](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#wasl)
    - [Private Mode](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#private-mode)
    - [Form](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#form)
    - [Terms and Conditions](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#terms-and-conditions)
    - [Parts Master](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#parts-master)
    - [Advance Idle Rule](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#advance-idle-rule)
    - [Bulk Action](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#bulk-action)
    - [QR Tracking](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#qr-tracking)
    - [Image Overlay](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#image-overlay)
    - [IP Camera](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#ip-camera)
    - [Transport Regulation](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#transport-regulation)
    - [Path Management](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#path-management)
    - [Vendor](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#vendor)
    - [RTA RMS Overview](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#rta-rms-overview)
    - [Social Media API](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#social-media-api)
- [SmartBus](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#main-content)

    - [Admin](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#reseller)
    - [School](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#school)
    - [Object](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#object)
    - [Reminder Rule](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#reminder-rule)
    - [Driver](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#driver)
    - [Student](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#student)
    - [Create Trip](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#create-trip)
    - [Expense](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#expense)
    - [Object Group](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#object-group)
    - [Beacon](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#beacon)
    - [Class](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#class)
    - [Division](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#division)
    - [Academic Year](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#academic-year)
    - [UHF Reader](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#uhf-reader)
    - [Holiday](https://helpdesk.uffizio.com/knowledge/smartbus?hsLang=en#holiday)
- [Smartwaste](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#main-content)

    - [Hierarchy](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#hierarchy)
    - [Admin](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#reseller)
    - [Company](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#company)
    - [Branch](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#branch)
    - [Object](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#object)
    - [Support](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#support)
    - [Address](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#address)
    - [Manage Your Account](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#manage-your-account)
    - [Fuel](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#fuel)
    - [Temperature](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#temperature)
    - [Load Sensor](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#load-sensor)
    - [Collector](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#collector)
    - [Driver](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#driver)
    - [Alert](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#alert)
    - [Reminder Rule](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#reminder-rule)
    - [Incident](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#incident)
    - [Google Map](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#google-map)
    - [Town](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#town)
    - [Zone](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#zone)
    - [Ward](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#ward)
    - [Tire](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#tire)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#dashboard)
    - [Technician](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#technician)
    - [Technician Mobile Application](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#technician-mobile-application)
    - [Expense](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#expense)
    - [Surveyor](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#surveyor)
    - [Live Tracking](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#live-tracking)
    - [Geofence](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#geofence)
    - [FAQS](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#faqs)
- [Trakzee Mini](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#main-content)

    - [Admin](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#reseller)
    - [Consumer](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#consumer)
    - [Vehicle](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#vehicle)
    - [Alert](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#alert)
    - [Reminder Rule](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#reminder-rule)
    - [Inventory](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#inventory)
    - [Address](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#address)
    - [Geofence](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#geofence)
    - [Send Command](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#send-command)
    - [Technician](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#technician)
    - [Billing](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#billing)
    - [Reports](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#reports)
    - [Live Tracking](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#live-tracking)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#dashboard)
    - [Support](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#support)
    - [Mobile Application](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#mobile-application)
    - [Manage Your Account.](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#manage-your-account)
    - [Technician Application](https://helpdesk.uffizio.com/knowledge/trakzee-mini?hsLang=en#technician-application)
- [Petzee](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#main-content)

    - [Admin](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#reseller)
    - [Company](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#company)
    - [Inventory](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#inventory)
    - [Pet](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#pet)
    - [Alert](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#alert)
    - [Pet Group](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#pet-group)
    - [Live Tracking](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#live-tracking)
    - [Reports](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#reports)
    - [Support](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#support)
    - [Mobile Application](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#mobile-application)
    - [Manage Your Account](https://helpdesk.uffizio.com/knowledge/petzee?hsLang=en#manage-your-account)
- [Startup](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#main-content)

    - [Introduction](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#introduction)
    - [Organization & User Hierarchy](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#organization-user-hierarchy)
    - [User & Rights Management](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#user-rights-management)
    - [Vehicle and Device Management](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#vehicle-and-device-management)
    - [Billing & Payment Management](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#billing-payment-management)
    - [Additional Functionality](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#additional-functionality)
    - [Analytics Visibility](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#analytics-visibility)
    - [Mobile app](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#mobile-app)
    - [Alerts](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#alerts)
- [Gridzee](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#main-content)

    - [Admin](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#reseller)
    - [Company](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#company)
    - [Company Subuser](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#company-subuser)
    - [Branch](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#branch)
    - [Object](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#object)
    - [Alert](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#alert)
    - [Announcement](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#announcement)
    - [Object Group](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#object-group)
    - [Location](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#location)
    - [Layers](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#layers)
    - [Attendance](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#attendance)
    - [POI](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#poi)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#dashboard)
    - [Live Tracking](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#live-tracking)
    - [Reports](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#reports)
    - [Support](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#support)
    - [Manage Your Account](https://helpdesk.uffizio.com/knowledge/gridzee?hsLang=en#manage-your-account)
- [AIS140](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#main-content)

    - [Manufacturer](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#manufacturer)
    - [Dealer](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#dealer)
    - [Vehicle Owner](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#vehicle-owner)
    - [Live Tracking Screen](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#live-tracking-screen)
    - [Vehicle Activity](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#vehicle-activity)
    - [Charts](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#charts)
    - [Reports](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#reports)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#dashboard)
    - [Billing Module](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#billing-module)
    - [Send Command](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#send-command)
    - [Address](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#address)
    - [Announcement](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#announcement)
    - [Alert](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#alert)
    - [geofence](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#geofence)
    - [Manage Account](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#manage-account)
    - [Support](https://helpdesk.uffizio.com/knowledge/ais140?hsLang=en#support)
- [Reports](https://helpdesk.uffizio.com/knowledge/reports?hsLang=en#main-content)

    - [Activity](https://helpdesk.uffizio.com/knowledge/reports?hsLang=en#activity)
    - [Logs](https://helpdesk.uffizio.com/knowledge/reports?hsLang=en#logs)
    - [Hardware Maintenance](https://helpdesk.uffizio.com/knowledge/reports?hsLang=en#hardware-maintenance)
    - [Alert](https://helpdesk.uffizio.com/knowledge/reports?hsLang=en#alert)
    - [Temperature](https://helpdesk.uffizio.com/knowledge/reports?hsLang=en#temperature)

- [Tickets](https://helpdesk.uffizio.com/tickets)
- [Knowledge Base](https://helpdesk.uffizio.com/knowledge)
- [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout)

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