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      SMS Service Configuration

      The system provides the feature to set up an SMS service that delivers alert information directly to users' mobile numbers. Admin can configure SMS service within their account. This configuration will be automatically applied to Resellers and Company users if they have not set up their own SMS configuration.

      Please Note: This document guides the steps for configuring SMS service in the admin account. The same process should be followed for reseller and company accounts.

      Before You Get Started


      You need to purchase a third-party Bulk SMS service from a service provider that meets your requirements from the below Options:

      • GET
      • POST 

      In SMS configuration, the GET and POST methods are two ways to interact with SMS gateways via APIs. They serve to initiate and manage SMS sending by sending requests to an SMS provider’s API.

      To Get Started

      • Login to your account.
      • Go to Settings > General >Admin. 
        • Double-click on the account for which you want to configure SMS.
          • Navigate to SMS. sms-configuration-tab-sms

      To Configure SMS

      • SMS Gateway field will be Custom by default.
      • Select the Gateway Type, either GET or POST.
         
        • GET method is used when data is requested from a specified resource. To send a GET request, a client needs to specify the URL of the resource it wants to retrieve. Your SMS service provider would be providing the details, which you will have to enter in the mentioned field.
          • In the SMS Gateway URL field, please input the API URL provided by your SMS service provider into the designated text box.
          • Refer to the Example to check the kind of URL you will receive.
          • Variable parameters must be specified in the SMS API URL as illustrated in the example. This allows the software to retrieve the mobile number you have provided in the alert configuration and generate the corresponding message alerts accordingly.

      Please Note: The "TemplateId" is an optional variable that may be utilized depending on your API configuration. If your SMS API requires TemplateId, you will need to specify it accordingly when setting up your SMS configuration. 

        • POST method is used to send data to a server to create/update a resource. The data sent to the server with POST is stored in the request body of the HTTP request.Frame 656 (3)
          • Select Gateway Vendor from the predefined list.
          • Please fill in the necessary details in the fields that are displayed after selecting your chosen vendor. This information should be obtained from a service provider.
      • Click on the Save 💾 icon.