Why I am facing an error in my email configuration?

There are several potential causes for errors in email configuration. Below, we outline the primary reason for such issues along with its corresponding solution.

  • First, verify whether the configuration is done properly or not, if not then click on email service configuration to verify the same.

During the testing of the email configuration, incorrect parameter settings may lead to the display of an error message, as illustrated below.                                     

 

The above image is the reference image for the error.

To resolve the issue, it is essential to ensure that the User name, Password, Host, Outgoing Port, SMTP, and TLS authentication settings are entered accurately, as provided by your email service provider.

 

If you have followed all the steps outlined above and are still experiencing difficulties making changes, please submit a support ticket for further assistance.

How to raise a ticket on support?