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Trakzee Platform
- Admin
- Reseller
- Company
- Object
- Driver
- Alert
- Reminder Rule
- Pair Device
- Expense
- Job
- Route Optimization
- Eco Drving/Driver Rating
- Object Group
- Classify Trips
- Send Command
- Announcements
- Base Location Configuration
- Address
- Geofence
- Tire Management
- Technician
- Billing
- Trailer
- eLock
- Manage your Account
- Fuel Management
- Video Telematics
- Live tracking
- Dashboard
- Reports
- Charts
- Mobile Application
- White Label
- FAQs
- Support
- Inventory
- Driver Application
- Technician Application
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SmartBus Platform
Can I configure an "IVR service" for alerts?
Yes, The IVR system can be set up through the Admin account, allowing both Resellers and Companies to adopt the same configuration.
- The Interactive Voice Response (IVR) service enables users to promptly send alerts through automated phone calls, enhancing communication efficiency and responsiveness.
- It can be accessed by navigating to Settings > General > Admin/Reseller/Company > IVR
- For detailed guidance on setting up the IVR service, please refer to the dedicated knowledge base article on How to Configure IVR Service.
If you have followed all the steps outlined above and are still experiencing difficulties making changes, please submit a support ticket for further assistance.
How to raise a ticket on support?