User License

A User License is a valuable feature that enables users to apply a license to the entire account. Consequently, this license will automatically extend to all vehicles associated with that account. However, when the User License expires, the account becomes deactivated, restricting login access and vehicle tracking until the license is renewed.

Before You Get Started

The Admin user must be provided with the appropriate permissions to create a user license or Non-Tariff Plan by the administrator. If you require these rights, please reach out to your administrator for assistance.

To Get Started

  • Log in to your account.
  • Go to Settings > General > Reseller / Company.
  • Navigate to User License TabFrame 654 (43)
    • To Create a New license, click on Add New.
    • The License configuration panel will appear.
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      • Issue Date: Enter the date when the license is issued.
      • Activation Date: Specify the date when the license becomes active.
      • Expiry Date: Set the date when the license will expire.
      • Notification Period: Enter the number of days before expiry when the user will receive a license expiry popup upon logging into their account.
      • Click on the Save 💾 icon to save the license.
    • To Edit the license, click on the edit icon.
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      • While editing the license, users have the option to extend the license for the client, thereby providing additional validity and ensuring uninterrupted service.Frame 654 (45) 
        • Extend Date: Enter the new date to extend the expiration of the license, ensuring that the vehicle or user account maintains its validity and uninterrupted service.
        • Click on the Save 💾 icon to save the license. 

These same steps outlined in this document need to be followed when creating a user license for a company account.