How Does Vehicle Scrapping Work?

Issue Summary

The Scrapping Vehicle functionality is used when a vehicle/device that is currently assigned to one company is sold or transferred to another company, while the original company needs to retain its historical tracking data.

Instead of deleting the existing vehicle/device from the first company, the vehicle is scrapped in the system. The system generates a new IMEI number for the new assignment while retaining the same Device ID.

When the device is subsequently added to the second company, the new company can use the same physical tracking device for tracking, while the first company retains access only to the data recorded before the vehicle was transferred.

Example Questions

• • What is the Scrapping Vehicle functionality?
  • When should I scrap a vehicle?
  • How can I transfer a tracking device from one company to another?
  • Can I move a vehicle to another company without deleting its historical data?
  • Will the old company lose its vehicle history after the transfer?
  • Can the same physical device be used by another company?
  • Why does the device get a new IMEI after scrapping?
  • Does the Device ID remain the same after scrapping?

Symptoms / How to Identify

The Scrapping Vehicle functionality is applicable when:

• A vehicle/device is currently assigned to Company 1.
• Company 1 sells or transfers the vehicle to Company 2.
• Company 1 needs to retain the vehicle's historical tracking records.
• Company 2 wants to use the same physical tracking device on the platform.
• The existing vehicle/device should not simply be deleted from Company 1.

Information Required Before Troubleshooting

Before performing the scrapping process, verify:

• Existing company/account where the device is currently assigned.
• New company/account that will receive the vehicle.
• Existing Device ID.
• Current vehicle/device details.
• Confirmation that the vehicle/device has been sold or transferred.
• Requirement to retain historical data for the original company.

Troubleshooting Steps

1. Identify the vehicle/device currently assigned to Company 1.
2. Confirm that the vehicle/device is being transferred or sold to Company 2.
3. Do not delete the existing vehicle/device if Company 1 needs to retain its historical data.
4. Use the Scrapping Vehicle functionality.
5. During the scrapping process, the system generates a new IMEI number for the new assignment.
6. The Device ID remains the same because the physical tracking device remains the same.
7. Add/assign the device under Company 2 using the generated IMEI details.
8. Company 2 can then use the physical device for tracking on the platform.
9. Company 1 retains the historical data that was recorded before the vehicle was transferred/scrapped.
10. New tracking data generated after the transfer belongs to Company 2.

Possible Cause / Use Case

The Scrapping Vehicle functionality is required when ownership or company assignment of a tracked vehicle changes, but the existing tracking history must remain available to the original company.

For example:

Before Transfer

Company 1 → Vehicle → Device ID → Historical Data

After the vehicle is sold:

Company 1 → Historical Data before transfer

Company 2 → Same Physical Device → New IMEI → New Tracking Data

This ensures that the historical information of Company 1 is not mixed with the tracking data of Company 2.

Resolution / Action

Use Scrapping Vehicle when a physical tracking device needs to be reused by another company while preserving the original company's historical records.

The system:

• Generates a new IMEI for the new company assignment.
• Retains the same Device ID for the physical device.
• Keeps Company 1's historical tracking data up to the transfer point.
• Allows Company 2 to use the same physical device for new tracking.
• Prevents Company 1 and Company 2 from sharing/mixing their tracking history.