---
title: TaskEye | Knowledge Base
description: TaskEye
---

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1. [Knowledge Base](https://helpdesk.uffizio.com/knowledge)
2. [TaskEye](https://helpdesk.uffizio.com/knowledge/taskeye)

# TaskEye

## Admin

- [Edit Admin Account](https://helpdesk.uffizio.com/knowledge/taskeye/edit-admin-account-0)
- [Change Account Password](https://helpdesk.uffizio.com/knowledge/taskeye/change-admin-password-0)
- [Enable Security Pin](https://helpdesk.uffizio.com/knowledge/taskeye/security-pin-0)
- [Upload Logo](https://helpdesk.uffizio.com/knowledge/taskeye/upload-logo-0)
- [Reset Password](https://helpdesk.uffizio.com/knowledge/taskeye/reset-forgot-password-0)
- [Help Desk Details on Admin](https://helpdesk.uffizio.com/knowledge/taskeye/helpdesk-details-on-admin-0)
- [Change Date and Time Format](https://helpdesk.uffizio.com/knowledge/taskeye/change-date-and-time-format-0)
- [API Access Code](https://helpdesk.uffizio.com/knowledge/taskeye/api-access-code-0)
- [Map Configuration for Admin Account](https://helpdesk.uffizio.com/knowledge/taskeye/set-up-map-configuration-for-admin-account-0)
- [Payment Gateway on Admin](https://helpdesk.uffizio.com/knowledge/taskeye/payment-gateway-for-admin-0)
- [Create an Admin Subuser Account](https://helpdesk.uffizio.com/knowledge/taskeye/setup-account-for-admin-subuser-0)
- [Data Access for Admin Subuser](https://helpdesk.uffizio.com/knowledge/taskeye/configure-data-access-for-admin-sub-user-0)
- [Screen Access for Admin Subuser](https://helpdesk.uffizio.com/knowledge/taskeye/screen-access-for-admin-subuser-0)
- [User Settings for Admin Subuser](https://helpdesk.uffizio.com/knowledge/taskeye/setup-user-settings-for-admin-sub-user-0)
- [Manage Authentication for Admin Subuser](https://helpdesk.uffizio.com/knowledge/taskeye/manage-authentication-for-admin-subuser-0)
- [Configure IVR Service](https://helpdesk.uffizio.com/knowledge/taskeye/configure-ivr-service-0)
- [ChatBot for Admin](https://helpdesk.uffizio.com/knowledge/taskeye/chatbot-for-admin-0)
- [Configure Social Media API for Admin](https://helpdesk.uffizio.com/knowledge/taskeye/configure-social-media-api-for-admin-0)
- [Manage Admin Documents](https://helpdesk.uffizio.com/knowledge/taskeye/manage-admin-documents-0)
- [SSO (Single Sign On)](https://helpdesk.uffizio.com/knowledge/taskeye/sso-single-sign-on-for-company-subuser-0)

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## Reseller

- [Create a Reseller Account](https://helpdesk.uffizio.com/knowledge/taskeye/create-a-reseller-account-0)
- [HelpDesk Details on Reseller](https://helpdesk.uffizio.com/knowledge/taskeye/configuring-helpdesk-details-for-reseller-from-admin-account-0)
- [Set Rule for Reseller](https://helpdesk.uffizio.com/knowledge/taskeye/setup-rule-for-reseller-account-0)
- [Screen Access For Reseller](https://helpdesk.uffizio.com/knowledge/taskeye/screen-access-for-reseller-0)
- [Data Access for Reseller](https://helpdesk.uffizio.com/knowledge/taskeye/data-access-for-reseller-0)
- [Manage Authentication for Reseller](https://helpdesk.uffizio.com/knowledge/taskeye/manage-authentication-for-reseller-user-0)

See less ▼

## Company

- [Email Service Configuration](https://helpdesk.uffizio.com/knowledge/taskeye/email-service-configuration-company-0)
- [SMS Service Configuration](https://helpdesk.uffizio.com/knowledge/taskeye/sms-service-configuration-company-0)

## Support

- [How to Raise a Ticket Using CRM?](https://helpdesk.uffizio.com/knowledge/taskeye/how-to-raise-a-ticket-using-crm-0)

- [Trakzee](https://helpdesk.uffizio.com/knowledge/trakzee#main-content)

    - [User Hierarchy](https://helpdesk.uffizio.com/knowledge/trakzee#user-hierarchy)
    - [Admin](https://helpdesk.uffizio.com/knowledge/trakzee#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/trakzee#reseller)
    - [Company](https://helpdesk.uffizio.com/knowledge/trakzee#company)
    - [Branch](https://helpdesk.uffizio.com/knowledge/trakzee#branch)
    - [Object](https://helpdesk.uffizio.com/knowledge/trakzee#object)
    - [Driver](https://helpdesk.uffizio.com/knowledge/trakzee#driver)
    - [Alert Type](https://helpdesk.uffizio.com/knowledge/trakzee#alert-type)
    - [Reminder Rule](https://helpdesk.uffizio.com/knowledge/trakzee#reminder-rule)
    - [Smart Trip](https://helpdesk.uffizio.com/knowledge/trakzee#smart-trip)
    - [Expense](https://helpdesk.uffizio.com/knowledge/trakzee#expense)
    - [Job](https://helpdesk.uffizio.com/knowledge/trakzee#job)
    - [Classify Trips](https://helpdesk.uffizio.com/knowledge/trakzee#classify-trips)
    - [Send Command](https://helpdesk.uffizio.com/knowledge/trakzee#send-command)
    - [Announcements](https://helpdesk.uffizio.com/knowledge/trakzee#announcements)
    - [Base Location Configuration](https://helpdesk.uffizio.com/knowledge/trakzee#base-location-configuration)
    - [Address](https://helpdesk.uffizio.com/knowledge/trakzee#address)
    - [Geofence](https://helpdesk.uffizio.com/knowledge/trakzee#geofence)
    - [Tire Management](https://helpdesk.uffizio.com/knowledge/trakzee#tire-management)
    - [Technician](https://helpdesk.uffizio.com/knowledge/trakzee#technician)
    - [Billing](https://helpdesk.uffizio.com/knowledge/trakzee#billing)
    - [Trailer](https://helpdesk.uffizio.com/knowledge/trakzee#trailer)
    - [eLock](https://helpdesk.uffizio.com/knowledge/trakzee#elock)
    - [Manage your Account](https://helpdesk.uffizio.com/knowledge/trakzee#manage-your-account)
    - [Fuel Management](https://helpdesk.uffizio.com/knowledge/trakzee#fuel-management)
    - [Video Telematics](https://helpdesk.uffizio.com/knowledge/trakzee#video-telematics)
    - [Live tracking](https://helpdesk.uffizio.com/knowledge/trakzee#live-tracking)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/trakzee#dashboard)
    - [Reports](https://helpdesk.uffizio.com/knowledge/trakzee#reports)
    - [Charts](https://helpdesk.uffizio.com/knowledge/trakzee#charts)
    - [Mobile Application](https://helpdesk.uffizio.com/knowledge/trakzee#mobile-application)
    - [White Label](https://helpdesk.uffizio.com/knowledge/trakzee#white-label)
    - [FAQs](https://helpdesk.uffizio.com/knowledge/trakzee#faqs)
    - [Support](https://helpdesk.uffizio.com/knowledge/trakzee#support)
    - [Inventory](https://helpdesk.uffizio.com/knowledge/trakzee#inventory)
    - [Driver Application](https://helpdesk.uffizio.com/knowledge/trakzee#driver-application)
    - [Technician Application](https://helpdesk.uffizio.com/knowledge/trakzee#technician-application)
    - [Beacon](https://helpdesk.uffizio.com/knowledge/trakzee#beacon)
    - [Schedule Trip Classification.](https://helpdesk.uffizio.com/knowledge/trakzee#schedule-trip-classification)
    - [SOP Definition](https://helpdesk.uffizio.com/knowledge/trakzee#sop-definition)
    - [Template](https://helpdesk.uffizio.com/knowledge/trakzee#template)
    - [Google Map](https://helpdesk.uffizio.com/knowledge/trakzee#google-map)
    - [Machinary](https://helpdesk.uffizio.com/knowledge/trakzee#machinary)
    - [R.A.G](https://helpdesk.uffizio.com/knowledge/trakzee#r-a-g)
    - [Parking Location](https://helpdesk.uffizio.com/knowledge/trakzee#parking-location)
    - [User Customise API](https://helpdesk.uffizio.com/knowledge/trakzee#user-customise-api)
    - [More Apps](https://helpdesk.uffizio.com/knowledge/trakzee#more-apps)
    - [WASL](https://helpdesk.uffizio.com/knowledge/trakzee#wasl)
    - [Private Mode](https://helpdesk.uffizio.com/knowledge/trakzee#private-mode)
    - [Terms and Conditions](https://helpdesk.uffizio.com/knowledge/trakzee#terms-and-conditions)
    - [Parts Master](https://helpdesk.uffizio.com/knowledge/trakzee#parts-master)
    - [Advance Idle Rule](https://helpdesk.uffizio.com/knowledge/trakzee#advance-idle-rule)
    - [Bulk Action](https://helpdesk.uffizio.com/knowledge/trakzee#bulk-action)
    - [QR Tracking](https://helpdesk.uffizio.com/knowledge/trakzee#qr-tracking)
    - [Image Overlay](https://helpdesk.uffizio.com/knowledge/trakzee#image-overlay)
    - [IP Camera](https://helpdesk.uffizio.com/knowledge/trakzee#ip-camera)
    - [Transport Regulation](https://helpdesk.uffizio.com/knowledge/trakzee#transport-regulation)
    - [Path Management](https://helpdesk.uffizio.com/knowledge/trakzee#path-management)
    - [Vendor](https://helpdesk.uffizio.com/knowledge/trakzee#vendor)
    - [Alert](https://helpdesk.uffizio.com/knowledge/trakzee#alert)
    - [RTA RMS Overview](https://helpdesk.uffizio.com/knowledge/trakzee#rta-rms-overview)
    - [Social Media API](https://helpdesk.uffizio.com/knowledge/trakzee#social-media-api)
    - [Utilities](https://helpdesk.uffizio.com/knowledge/trakzee#utilities)
- [SmartBus](https://helpdesk.uffizio.com/knowledge/smartbus#main-content)

    - [Admin](https://helpdesk.uffizio.com/knowledge/smartbus#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/smartbus#reseller)
    - [School](https://helpdesk.uffizio.com/knowledge/smartbus#school)
    - [Object](https://helpdesk.uffizio.com/knowledge/smartbus#object)
    - [Reminder Rule](https://helpdesk.uffizio.com/knowledge/smartbus#reminder-rule)
    - [Driver](https://helpdesk.uffizio.com/knowledge/smartbus#driver)
    - [Student](https://helpdesk.uffizio.com/knowledge/smartbus#student)
    - [Create Trip](https://helpdesk.uffizio.com/knowledge/smartbus#create-trip)
    - [Expense](https://helpdesk.uffizio.com/knowledge/smartbus#expense)
    - [Object Group](https://helpdesk.uffizio.com/knowledge/smartbus#object-group)
    - [Beacon](https://helpdesk.uffizio.com/knowledge/smartbus#beacon)
    - [Class](https://helpdesk.uffizio.com/knowledge/smartbus#class)
    - [Division](https://helpdesk.uffizio.com/knowledge/smartbus#division)
    - [Academic Year](https://helpdesk.uffizio.com/knowledge/smartbus#academic-year)
    - [UHF Reader](https://helpdesk.uffizio.com/knowledge/smartbus#uhf-reader)
    - [Holiday](https://helpdesk.uffizio.com/knowledge/smartbus#holiday)
- [Smartwaste](https://helpdesk.uffizio.com/knowledge/smartwaste#main-content)

    - [Hierarchy](https://helpdesk.uffizio.com/knowledge/smartwaste#hierarchy)
    - [Admin](https://helpdesk.uffizio.com/knowledge/smartwaste#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/smartwaste#reseller)
    - [Company](https://helpdesk.uffizio.com/knowledge/smartwaste#company)
    - [Branch](https://helpdesk.uffizio.com/knowledge/smartwaste#branch)
    - [Object](https://helpdesk.uffizio.com/knowledge/smartwaste#object)
    - [Support](https://helpdesk.uffizio.com/knowledge/smartwaste#support)
    - [Address](https://helpdesk.uffizio.com/knowledge/smartwaste#address)
    - [Manage Your Account](https://helpdesk.uffizio.com/knowledge/smartwaste#manage-your-account)
    - [Fuel](https://helpdesk.uffizio.com/knowledge/smartwaste#fuel)
    - [Temperature](https://helpdesk.uffizio.com/knowledge/smartwaste#temperature)
    - [Load Sensor](https://helpdesk.uffizio.com/knowledge/smartwaste#load-sensor)
    - [Collector](https://helpdesk.uffizio.com/knowledge/smartwaste#collector)
    - [Driver](https://helpdesk.uffizio.com/knowledge/smartwaste#driver)
    - [Alert](https://helpdesk.uffizio.com/knowledge/smartwaste#alert)
    - [Reminder Rule](https://helpdesk.uffizio.com/knowledge/smartwaste#reminder-rule)
    - [Incident](https://helpdesk.uffizio.com/knowledge/smartwaste#incident)
    - [Google Map](https://helpdesk.uffizio.com/knowledge/smartwaste#google-map)
    - [Town](https://helpdesk.uffizio.com/knowledge/smartwaste#town)
    - [Zone](https://helpdesk.uffizio.com/knowledge/smartwaste#zone)
    - [Ward](https://helpdesk.uffizio.com/knowledge/smartwaste#ward)
    - [Tire](https://helpdesk.uffizio.com/knowledge/smartwaste#tire)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/smartwaste#dashboard)
    - [Technician](https://helpdesk.uffizio.com/knowledge/smartwaste#technician)
    - [Technician Mobile Application](https://helpdesk.uffizio.com/knowledge/smartwaste#technician-mobile-application)
    - [Expense](https://helpdesk.uffizio.com/knowledge/smartwaste#expense)
    - [Surveyor](https://helpdesk.uffizio.com/knowledge/smartwaste#surveyor)
    - [Live Tracking](https://helpdesk.uffizio.com/knowledge/smartwaste#live-tracking)
    - [Geofence](https://helpdesk.uffizio.com/knowledge/smartwaste#geofence)
    - [FAQS](https://helpdesk.uffizio.com/knowledge/smartwaste#faqs)
- [Trakzee Mini](https://helpdesk.uffizio.com/knowledge/trakzee-mini#main-content)

    - [Admin](https://helpdesk.uffizio.com/knowledge/trakzee-mini#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/trakzee-mini#reseller)
    - [Consumer](https://helpdesk.uffizio.com/knowledge/trakzee-mini#consumer)
    - [Vehicle](https://helpdesk.uffizio.com/knowledge/trakzee-mini#vehicle)
    - [Alert](https://helpdesk.uffizio.com/knowledge/trakzee-mini#alert)
    - [Reminder Rule](https://helpdesk.uffizio.com/knowledge/trakzee-mini#reminder-rule)
    - [Inventory](https://helpdesk.uffizio.com/knowledge/trakzee-mini#inventory)
    - [Address](https://helpdesk.uffizio.com/knowledge/trakzee-mini#address)
    - [Geofence](https://helpdesk.uffizio.com/knowledge/trakzee-mini#geofence)
    - [Send Command](https://helpdesk.uffizio.com/knowledge/trakzee-mini#send-command)
    - [Technician](https://helpdesk.uffizio.com/knowledge/trakzee-mini#technician)
    - [Billing](https://helpdesk.uffizio.com/knowledge/trakzee-mini#billing)
    - [Reports](https://helpdesk.uffizio.com/knowledge/trakzee-mini#reports)
    - [Live Tracking](https://helpdesk.uffizio.com/knowledge/trakzee-mini#live-tracking)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/trakzee-mini#dashboard)
    - [Support](https://helpdesk.uffizio.com/knowledge/trakzee-mini#support)
    - [Mobile Application](https://helpdesk.uffizio.com/knowledge/trakzee-mini#mobile-application)
    - [Manage Your Account.](https://helpdesk.uffizio.com/knowledge/trakzee-mini#manage-your-account)
    - [Technician Application](https://helpdesk.uffizio.com/knowledge/trakzee-mini#technician-application)
- [Petzee](https://helpdesk.uffizio.com/knowledge/petzee#main-content)

    - [Admin](https://helpdesk.uffizio.com/knowledge/petzee#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/petzee#reseller)
    - [Company](https://helpdesk.uffizio.com/knowledge/petzee#company)
    - [Inventory](https://helpdesk.uffizio.com/knowledge/petzee#inventory)
    - [Pet](https://helpdesk.uffizio.com/knowledge/petzee#pet)
    - [Alert](https://helpdesk.uffizio.com/knowledge/petzee#alert)
    - [Pet Group](https://helpdesk.uffizio.com/knowledge/petzee#pet-group)
    - [Live Tracking](https://helpdesk.uffizio.com/knowledge/petzee#live-tracking)
    - [Reports](https://helpdesk.uffizio.com/knowledge/petzee#reports)
    - [Support](https://helpdesk.uffizio.com/knowledge/petzee#support)
    - [Mobile Application](https://helpdesk.uffizio.com/knowledge/petzee#mobile-application)
    - [Manage Your Account](https://helpdesk.uffizio.com/knowledge/petzee#manage-your-account)
- [Startup](https://helpdesk.uffizio.com/knowledge/startup#main-content)

    - [Introduction](https://helpdesk.uffizio.com/knowledge/startup#introduction)
    - [Organization & User Hierarchy](https://helpdesk.uffizio.com/knowledge/startup#organization-user-hierarchy)
    - [User & Rights Management](https://helpdesk.uffizio.com/knowledge/startup#user-rights-management)
    - [Vehicle and Device Management](https://helpdesk.uffizio.com/knowledge/startup#vehicle-and-device-management)
    - [Billing & Payment Management](https://helpdesk.uffizio.com/knowledge/startup#billing-payment-management)
    - [Additional Functionality](https://helpdesk.uffizio.com/knowledge/startup#additional-functionality)
    - [Analytics Visibility](https://helpdesk.uffizio.com/knowledge/startup#analytics-visibility)
    - [Mobile app](https://helpdesk.uffizio.com/knowledge/startup#mobile-app)
    - [Alerts](https://helpdesk.uffizio.com/knowledge/startup#alerts)
- [Gridzee](https://helpdesk.uffizio.com/knowledge/gridzee#main-content)

    - [Admin](https://helpdesk.uffizio.com/knowledge/gridzee#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/gridzee#reseller)
    - [Company](https://helpdesk.uffizio.com/knowledge/gridzee#company)
    - [Company Subuser](https://helpdesk.uffizio.com/knowledge/gridzee#company-subuser)
    - [Branch](https://helpdesk.uffizio.com/knowledge/gridzee#branch)
    - [Object](https://helpdesk.uffizio.com/knowledge/gridzee#object)
    - [Alert](https://helpdesk.uffizio.com/knowledge/gridzee#alert)
    - [Announcement](https://helpdesk.uffizio.com/knowledge/gridzee#announcement)
    - [Object Group](https://helpdesk.uffizio.com/knowledge/gridzee#object-group)
    - [Location](https://helpdesk.uffizio.com/knowledge/gridzee#location)
    - [Layers](https://helpdesk.uffizio.com/knowledge/gridzee#layers)
    - [Attendance](https://helpdesk.uffizio.com/knowledge/gridzee#attendance)
    - [POI](https://helpdesk.uffizio.com/knowledge/gridzee#poi)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/gridzee#dashboard)
    - [Live Tracking](https://helpdesk.uffizio.com/knowledge/gridzee#live-tracking)
    - [Reports](https://helpdesk.uffizio.com/knowledge/gridzee#reports)
    - [Support](https://helpdesk.uffizio.com/knowledge/gridzee#support)
    - [Manage Your Account](https://helpdesk.uffizio.com/knowledge/gridzee#manage-your-account)
- [AIS140](https://helpdesk.uffizio.com/knowledge/ais140#main-content)

    - [Manufacturer](https://helpdesk.uffizio.com/knowledge/ais140#manufacturer)
    - [Dealer](https://helpdesk.uffizio.com/knowledge/ais140#dealer)
    - [Vehicle Owner](https://helpdesk.uffizio.com/knowledge/ais140#vehicle-owner)
    - [Live Tracking Screen](https://helpdesk.uffizio.com/knowledge/ais140#live-tracking-screen)
    - [Vehicle Activity](https://helpdesk.uffizio.com/knowledge/ais140#vehicle-activity)
    - [Charts](https://helpdesk.uffizio.com/knowledge/ais140#charts)
    - [Reports](https://helpdesk.uffizio.com/knowledge/ais140#reports)
    - [Dashboard](https://helpdesk.uffizio.com/knowledge/ais140#dashboard)
    - [Billing Module](https://helpdesk.uffizio.com/knowledge/ais140#billing-module)
    - [Send Command](https://helpdesk.uffizio.com/knowledge/ais140#send-command)
    - [Address](https://helpdesk.uffizio.com/knowledge/ais140#address)
    - [Announcement](https://helpdesk.uffizio.com/knowledge/ais140#announcement)
    - [Alert](https://helpdesk.uffizio.com/knowledge/ais140#alert)
    - [geofence](https://helpdesk.uffizio.com/knowledge/ais140#geofence)
    - [Manage Account](https://helpdesk.uffizio.com/knowledge/ais140#manage-account)
    - [Support](https://helpdesk.uffizio.com/knowledge/ais140#support)
- [TaskEye](https://helpdesk.uffizio.com/knowledge/taskeye#main-content)

    - [Admin](https://helpdesk.uffizio.com/knowledge/taskeye#admin)
    - [Reseller](https://helpdesk.uffizio.com/knowledge/taskeye#reseller)
    - [Company](https://helpdesk.uffizio.com/knowledge/taskeye#company)
    - [Support](https://helpdesk.uffizio.com/knowledge/taskeye#support)
- [Reports](https://helpdesk.uffizio.com/knowledge/reports#main-content)

    - [Activity](https://helpdesk.uffizio.com/knowledge/reports#activity)
    - [Logs](https://helpdesk.uffizio.com/knowledge/reports#logs)
    - [Hardware Maintenance](https://helpdesk.uffizio.com/knowledge/reports#hardware-maintenance)
    - [Alert](https://helpdesk.uffizio.com/knowledge/reports#alert)
    - [Temperature](https://helpdesk.uffizio.com/knowledge/reports#temperature)

- [Tickets](https://helpdesk.uffizio.com/tickets)
- [Knowledge Base](https://helpdesk.uffizio.com/knowledge)
- [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout)

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