Job Temperature Violation

Definition / Description

The Job Temperature Violation Alert is triggered when the temperature of a vehicle or refrigerated compartment goes beyond the configured minimum or maximum thresholds during a planned job route. This alert helps fleet managers ensure proper handling of temperature-sensitive goods, maintain product quality, and comply with transportation requirements.

Parameters Considered (Prerequisites)

• Job: A Job must be created and assigned to a vehicle, and consider job with route option needs to enabled in order for this alert to be triggered.

• Temperature sensor: The temperature sensor needs to be connected on the vehicle.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.

2. Based On: Choose on what you want to base the alert configuration (Object, Object Group, Object Type).

   1. Object: Select individual vehicles for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles for whom you want the alert to generate.
   3. Object Type: Select vehicle or object type for whom you want the alert to generate.

3. Select the Object based on the previous step selection.

4. Set an Alert Name for identification of the alert.

5. Select the Alert Type as Temperature Violation.

6. In Duration, specify the time period after which the alert will be triggered if the temperature falls below or exceeds the configured threshold.
   (The Min & Max temperature are configured during the job creation)

7. In the Text field, enter the message that will be displayed when the alert is triggered.

8. Select the Valid Days, Everyday or Custom. 
   1. Everyday: This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
   2. Custom: Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)
      
9. Enter the Valid Time From and To. The alert will be generated inside the time range that you have selected.
10. Select the Timezone.
11. Select the Severity of the alert (Low, Medium, or High).
12. Mark the checkboxes of the medium via which you want the Action or Notification to be sent. (eg., SMS, Email or Notification)
    
    1. SMS: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
    2. Email: To receive an alert by Email, enable the checkbox, enter the recipients of the email.
    3. Notification: To receive an alert on the system Push Notification, enable checkbox.
       1. From Users,  select the users that will receive the notification.
       2. From Notification Sound. Select the sound from the drop-down that will be played for this notification.
13. Click Save 💾 icon. to save the alert configuration.

Example

When a vehicle transporting temperature-sensitive goods is operating on a predefined job route, the alert is triggered if the cargo temperature rises above or falls below the configured minimum or maximum thresholds for longer than the defined duration while the vehicle is in Stopped or Idle status. The fleet manager or authorized personnel receive notifications via SMS, email, or in-app alerts, enabling them to take corrective action to protect the cargo and ensure compliance with transport standards.