Sublock Battery Status Low Alert

 The Sublock Battery Status Low alert is used to notify users when the battery level of a connected Sublock becomes low. This alert helps organizations monitor the battery status of Sublocks and take timely action to recharge or replace the battery, ensuring that the Sublock continues to operate reliably. 

Parameters Considered (Prerequisites)

• Sublock: A Sublock must be configured and associated with the selected object for the alert to be triggered.
• Battery Status: The system must receive the battery status information from the connected Sublock.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.
2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
   1. Object: Select individual vehicles/objects for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
   3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
3. Select the Object based on the previous step selection.
4. Set an Alert Name for identification of the alert.
5. Select the Alert Type as Sublock Battery Status Low.
6. In the Text field, enter the message that will be displayed when the Sublock Battery Status Low alert is triggered.
7. Select the Valid Day(s) as Everyday or Custom.
   1. Everyday: The alert will be triggered every day when the Sublock battery status is detected as low.
   2. Custom: Select the specific days on which you want this alert to be triggered.
8. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
9. Select the required Timezone.
10. Select the Severity of the alert (Low, Medium, or High).
11. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
12. Click the Save 💾 icon to save the alert configuration.

Example

A vehicle is equipped with a Sublock that operates using a battery. When the Sublock reports a low battery status, the Sublock Battery Status Low alert is triggered. The configured users receive a notification, allowing the fleet operator to arrange battery charging or replacement before the Sublock becomes unavailable.