Definition / Description
The Sublock Battery Status Low Alert is triggered when the battery level of a sublock device falls below the defined threshold. This alert helps ensure the continuous functionality of the sublock system by notifying users when a battery replacement or recharge is required. By proactively monitoring sublock battery levels, fleet managers can prevent lock failures, communication interruptions, and potential security risks during vehicle operation or cargo transportation.
Parameters Considered (Prerequisites)
Sublock Configuration:
A sublock must be configured under Settings > General > Elock Sublock.
How to Configure
- Select the relevant Company and Branch.
- Under Based On, choose the basis for triggering the alert:Object, Object Group or Object Type.
- Select the Object where the alert should be applied.
- Enter an Alert Name (e.g., “Sublock Battery Status Low”).
- From the Alert Type dropdown, select Sublock Battery Status Low
- In the Text field, enter a descriptive message (e.g., “Sublock battery level is low — please recharge or replace to maintain functionality”).
- Configure Valid Day(s):
- Everyday – for all days.
-
- Custom – to select specific days.
- Set Valid Time From / To (e.g., 00:00 to 23:59).
- Select the appropriate Timezone.
- Choose the Severity Level — Low, Medium, or High.
- Configure the Action to be taken when the alert triggers: SMS, Email, or Notification.
- Click Save to complete the configuration.
Example / Use Case
A Sublock Battery Status Low Alert is triggered when a sublock device attached to a vehicle or container detects that its internal battery charge has dropped below the recommended threshold. This typically occurs after prolonged operation or communication activity. The fleet manager can then schedule battery maintenance, replacement, or charging to ensure that the sublock continues to function effectively and the security of the asset remains uncompromised.
Action
The selected notification or action must be configured (e.g., SMS, Email, or Notification).
- SMS: Must be configured while creating an Admin, Reseller, or Company account. After setup, contact numbers can be added to receive alert notifications.
- Email: Must be configured during account setup. Add email recipients to receive notifications through email.
- In-App Notification: Choose the notification sound and specify users who should receive the alert notification within the platform.
When Based On: Object, Object Group, or Object Type
- Object: Select individual vehicles or assets equipped with Elock and Sublock systems for which the alert should be applied.
- Object Group: Select a group of vehicles or assets with Sublock devices; all within the group will be monitored for low battery status.
- Object Type: Select vehicle or asset types that support Sublock integration; all under that type will be available for configuration.