Hijack

Hijack alert is used to notify the vehicle owner or fleet manager of any stolen Vehicle. The alert can be triggered through a connected Digital Input sensor or when the GPS device directly sends a Hijack event to the server.

Parameters Considered (Prerequisites)

• Enable Event: for triggering the alert based on Event, the Hijack functionality must be enabled on the device.

• Hijack Sensor: To trigger the alert based on Custom, the Hijack Sensor must be configured in the software and connected to the device.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.

2. Based On: Choose on what you want to base the alert configuration (Object, Object Group, Object Type).

   1. Object: Select individual vehicles for whom you want the alert to generate.

   2. Object Group: Select a group of vehicles for whom you want the alert to generate.

3. Object Type: Select vehicle or object type for whom you want the alert to generate.

4. Select the Object based on the previous step selection.
5. Set an Alert Name for identification of the alert.
6. Select the Alert Type as Hijack.
7. In Based On, Select Event or Custom.
   1. Select Event, if you want to trigger the alert when a Hijack event is received directly from the device.
   2. Select Custom, if you want to trigger the alert based on the Hijack Sensor configured in the software.

8. In the Text field, enter the message that will be displayed when the alert is triggered.

9. Select the Valid Days, Everyday or Custom. 
   1. Everyday: This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
   2. Custom: Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)
      
10. Enter the Valid Time From and To. The alert will be generated inside the time range that you have selected.
11. Select the Timezone.
12. Select the Severity of the alert (Low, Medium, or High).
13. Mark the checkboxes of the medium via which you want the Action or Notification to be sent. (eg., SMS, Email or Notification)
    
    1. SMS: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
    2. Email: To receive an alert by Email, enable the checkbox, enter the recipients of the email.
    3. Notification: To receive an alert on the system Push Notification, enable checkbox.
       1. From Users,  select the users that will receive the notification.
       2. From Notification Sound. Select the sound from the drop-down that will be played for this notification.
    4. Send Command: To send a command when the alert is triggered, enable the checkbox & enter the command that is to be send.
    5. IVR: To receive alerts through IVR ( automated voice call ), enable the checkbox.
       
       1. In To Numbers, enter the phone numbers.
14. Click Save 💾 icon. to save the alert configuration.