Flow Rate Error
The Flow Rate Error alert is triggered when the ignition is ON and an abnormal flow condition is detected by the flow meter, indicating a possible flow issue or sensor problem.

Parameters Considered (Prerequisites)
- Flow Rate calibration: User needs to configure the Flow Rate in the sensor tab of the Vehicle/Object.
Please Note: To configure Flow Meter Status Go to Settings -> General -> Vehicle/Object -> Sensor.
How to Configure
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Select the correct Company and Branch for whom the alert is to be configured.
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Based On: Choose on what you want to base the alert configuration (Object, Object Group, Object Type).
- Object: Select individual vehicles for whom you want the alert to generate.
- Object Group: Select a group of vehicles for whom you want the alert to generate.
- Object Type: Select vehicle or object type for whom you want the alert to generate.
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Select the Object based on the previous step selection.
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Set an Alert Name for identification of the alert.
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Select the Alert Type as Flow Rare Error.
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In Duration, enter the number of seconds the flow meter error must continue before the alert is triggered.
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In the Text field, enter the message that will be displayed when the alert is triggered.
- Select the Valid Days, Everyday or Custom.
- Everyday: This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
- Custom: Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)

- Enter the Valid Time From and To. The alert will be generated inside the time range that you have selected.
- Select the Timezone.
- Select the Severity of the alert (Low, Medium, or High).
- Mark the checkboxes of the medium via which you want the Action or Notification to be sent. (eg., SMS, Email or Notification)
- SMS: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
- Email: To receive an alert by Email, enable the checkbox, enter the recipients of the email.
- Notification: To receive an alert on the system Push Notification, enable checkbox.
- From Users, select the users that will receive the notification.
- From Notification Sound. Select the sound from the drop-down that will be played for this notification.
- Click Save 💾 icon. to save the alert configuration.
Please Note: To Receive the alert on SMS & Email, the api should be configured either on Admin, Reseller or Company.
Example
The Flow Rate Error alert is triggered when the ignition is ON and an abnormal flow condition is detected by the flow meter, indicating a possible flow issue or sensor problem.
Once triggered, the system generates a Flow Rate Error alert with the timestamp, object, and sensor details, and sends notifications through the selected channels (SMS, Email, In-App Notification).