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Driver Tagged Alert

 The Driver Tagged alert is used to notify users when a driver is tagged or untagged from a vehicle. This alert helps fleet operators monitor driver-vehicle assignments, maintain accurate driver allocation records, and track changes in vehicle usage.

Parameters Considered (Prerequisites)

  • Driver Assignment: The selected vehicle must support driver tagging or driver-vehicle association.
  • Driver Tagging Data: The system must receive the corresponding driver tagging or untagging event.
  • Driver Information: A driver must be available in the system for tagging to the selected vehicle.

How to Configure

  1. Select the correct Company and Branch for whom the alert is to be configured.
  2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
    1. Object: Select individual vehicles/objects for whom you want the alert to generate.
    2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
    3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
  3. Select the Object based on the previous step selection.
  4. Set an Alert Name for identification of the alert.
  5. Select the Alert Type as Driver Tagged.
  6. Under Value, select when the alert should be triggered:
    1. On: The alert will be triggered when a driver is tagged or assigned to the vehicle.
    2. Off: The alert will be triggered when the driver tagging is removed or the driver is untagged from the vehicle.
    3. Both: The alert will be triggered for both driver tagging and untagging events.
  7. In the Text field, enter the message that will be displayed when the Driver Tagged alert is triggered.
  8. Select the Valid Day(s) as Everyday or Custom.
    1. Everyday: The alert will be triggered every day when the configured driver tagging condition occurs.
    2. Custom: Select the specific days on which you want this alert to be triggered.
  9. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
  10. Select the required Timezone.
  11. Select the Severity of the alert (Low, Medium, or High).
  12. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
  13. Click the Save 💾 icon to save the alert configuration.

Please Note: To receive alerts through SMS, Email, Social Media API, or IVR, the respective API/gateway must be configured at the Admin, Reseller, or Company level.

Example

If Value is set to On, when a driver is tagged to a vehicle, the Driver Tagged alert is triggered and the selected users receive a notification. If Off is selected, the alert is triggered when the driver is untagged. Selecting Both generates alerts for both events.