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DMS Driver Shift Alert

 The DMS Driver Shift alert is triggered when the Driver Monitoring System (DMS) detects the start or change of a driver’s shift. This alert helps fleet managers monitor driver shift timings, ensure authorized personnel are operating vehicles during designated hours, and maintain accurate shift and driver activity records to support compliance and operational efficiency. 

Parameters Considered (Prerequisites)

  • DMS: A Driver Monitoring System must be configured and connected to the selected object.
  • Driver Shift Data: The DMS must provide the required driver shift information for the alert to be triggered.

How to Configure

  1. Select the correct Company and Branch for whom the alert is to be configured.
  2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
    1. Object: Select individual vehicles/objects for whom you want the alert to generate.
    2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
    3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
  3. Select the Object based on the previous step selection.
  4. Set an Alert Name for identification of the alert.
  5. Select the Alert Type as Driver Shift.
  6. In the Text field, enter the message that will be displayed when the DMS Driver Shift alert is triggered.
  7. Select the Valid Day(s) as Everyday or Custom.
    1. Everyday: The alert will be triggered every day when the DMS detects a driver shift event.
    2. Custom: Select the specific days on which you want this alert to be triggered.
  8. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
  9. Select the required Timezone.
  10. Select the Severity of the alert (Low, Medium, or High).
  11. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
  12. Click the Save 💾 icon to save the alert configuration.

Please Note: To receive alerts through SMS, Email, Social Media API, or IVR, the respective API/gateway must be configured at the Admin, Reseller, or Company level.

Example

A vehicle is being operated by different drivers across designated shifts. When the DMS detects the start or change of a driver's shift, the Driver Shift alert is triggered. The configured users receive a notification, allowing the fleet manager to monitor driver activity and verify that the vehicle is being operated by the appropriate driver during the assigned shift.