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DMS Driver ID Identification Failed Alert

The DMS Driver ID Identification Failed alert is triggered when the Driver Monitoring System (DMS) fails to recognize or verify the driver's identity through facial detection or recognition. This alert helps fleet managers identify unauthorized drivers or instances where the system is unable to confirm the driver's identity, promoting driver accountability, operational security, and better monitoring of vehicle usage. 

Parameters Considered (Prerequisites)

  • Driver Monitoring System (DMS): The selected vehicle must be equipped with a supported DMS capable of driver identification.
  • Driver Identification: The DMS must be configured with the required driver identification data, such as registered driver profiles or facial information.
  • Identification Failure Data: The system must receive the corresponding failed driver identification event from the DMS.

How to Configure

  1. Select the correct Company and Branch for whom the alert is to be configured.
  2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
    1. Object: Select individual vehicles/objects for whom you want the alert to generate.
    2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
    3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
  3. Select the Object based on the previous step selection.
  4. Set an Alert Name for identification of the alert.
  5. Select the Alert Type as Driver ID Identification Failed.
  6. In the Text field, enter the message that will be displayed when the driver identification failure alert is triggered.
  7. Select the Valid Day(s) as Everyday or Custom.
    1. Everyday: The alert will be triggered every day when the DMS fails to identify the driver.
    2. Custom: Select the specific days on which you want this alert to be triggered.
  8. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
  9. Select the required Timezone.
  10. Select the Severity of the alert (Low, Medium, or High).
  11. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
  12. Click the Save 💾 icon to save the alert configuration.

Please Note: To receive alerts through SMS, Email, Social Media API, or IVR, the respective API/gateway must be configured at the Admin, Reseller, or Company level.

Example

A vehicle is equipped with a DMS configured for driver identification. When a driver enters the vehicle, the DMS attempts to recognize the driver's face against the registered driver information. If the DMS cannot successfully identify or verify the driver, the DMS Driver ID Identification Failed alert is triggered. The configured users receive a notification, allowing the fleet manager to verify the driver's identity and investigate the situation if required.