Authorized Break
The Authorized Break alert is used to notify users when a vehicle is stopped or remains on a break within the configured authorized break duration and time range. This alert helps fleet operators monitor planned driver breaks, distinguish authorized breaks from unexpected stops, and maintain better visibility of driver activity. 
Parameters Considered (Prerequisites)
- Vehicle Activity Data: The selected vehicle must provide valid location and activity data to identify the vehicle's stop or break condition.
- Authorized Break Duration: The configured duration and break time range must be defined for the system to evaluate the authorized break condition.
- Break Time: The configured Break From and To values define the period during which the break is considered authorized.
How to Configure
- Select the correct Company and Branch for whom the alert is to be configured.
- Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
- Object: Select individual vehicles/objects for whom you want the alert to generate.
- Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
- Object Type: Select a vehicle or object type for whom you want the alert to generate.
- Select the Object based on the previous step selection.
- Set an Alert Name for identification of the alert.
- Select the Alert Type as Authorized Break.
- Enter the Duration in minutes. This defines the duration for which the vehicle's break condition is considered for the alert.
- Set the Break time range by entering the From and To times in minutes.
- In the Text field, enter the message that will be displayed when the Authorized Break alert is triggered.
- Select the Valid Day(s) as Everyday or Custom.
- Everyday: The alert will be triggered every day when the configured authorized break condition is met.
- Custom: Select the specific days on which you want this alert to be triggered.
- Enter the Valid Time From and To. The alert will be generated only within the selected time range.
- Select the required Timezone.
- Select the Severity of the alert (Low, Medium, or High).
- Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
- SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
- Email: To receive the alert by email, enable the checkbox and enter the email recipients.
- Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
- Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
- IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
- Click the Save 💾 icon to save the alert configuration.
Please Note: To receive alerts through SMS, Email, Social Media API, or IVR, the respective API/gateway must be configured at the Admin, Reseller, or Company level.
Example
A driver takes a scheduled break during the configured authorized break period. If the vehicle remains stopped for the configured duration within the defined break time, the Authorized Break alert is triggered. The selected users receive a notification, allowing the fleet operator to monitor planned breaks and distinguish them from unauthorized or unexpected vehicle stops.