Web and Mobile Access For Subuser

Admin users have the ability to set up Web and Mobile access for their sub-users. These rights enable the sub-user to access the platform through a web portal or mobile application.

To Get Started

• Log in to your account.
• Go to Settings > General > Admin.
• Double-click on the account for which you want to set up web or mobile access.
• Navigate to the Admin Subuser tab.
• Click on Add New.
  
  
  • Navigate to User settings. 
    
    

    To Provide Web Access

    • Click on All if you want the sub-user to provide Web platform access.
    • Click on None if you don’t want the sub-user to access the Web platform.
    • Click on Specific if you want the sub-user to have a web platform via a specific IP address.
      • After selecting Specific, please enter the permitted IP Address in the designated text box. You can enter multiple IP commas separated.
        

    To Provide Mobile Access

    • Click on All if you want the sub-user to have Mobile Application access.
    • Click on None if you don’t want the sub-user to access the Mobile application.
    • Click on Specific if you want the sub-user to have access to the Mobile application with a specific mobile or IP address.
      • Click on Unique ID if you want the sub-user to have access to the Mobile application via a specific mobile device only.
      • After selecting Unique ID, you will be asked to enter the Mobile Unique Identification Number.
      • Please locate the Unique Id on the sign-in page of the mobile application installed on your phone and enter it in the designated text box provided. You can enter multiple IP addresses separated by commas.
        
      • Click on IP Address if you want the sub-user to have Mobile application access via a specific IP address. 
        • You will be asked to enter IP Address; provide the permitted IP addresses in the text box provided. You can enter multiple IP addresses separated by commas.

      • Save the configuration by clicking on the Save 💾 icon.