How Can I Upload a Logo and What Are the "Format" and "Size" Requirements?

Learn how to customize your platform by uploading a user-specific logo.

  • This feature allows the Admin, Reseller, or Company to upload their logo, which will then be automatically displayed for all associated child accounts.
  • The image size should be less than 1 MB, preferably 512 x 512, and the acceptable file formats include PNG, JPG, or JPEG. For a step-by-step process.

    Option 1:

    Frame 64 (5)-1

     Option 2:
    Frame 64 (6)
    This feature can be activated through the designated user settings option.Frame 63 (3)
  • For a detailed, step-by-step process, of how to upload your logo, please refer to our dedicated knowledge base article on How to Upload Logo. This resource offers comprehensive guidelines on the required formats and size specifications for logos. 

If you have followed all the steps outlined above and are still experiencing difficulties making changes, please submit a support ticket for further assistance.

How to raise a ticket on support?