Manage Authentication for Admin

The Authentication Tab is integrated into the platform to provide an extra layer of security through two-step verification (2FA). This feature is crucial for safeguarding user accounts and sensitive actions like login by requiring OTP (One-Time Password) verification.

To Get Started

Log in to your account.
Go to Settings > General > Admin
Double-click on the admin record for which you want to authenticate the user.

To Manage Admin user Authentication

Navigate to the Authentication Tab.

For User Login Authentication
- Select the Authentication Required For.
- Select from the options mentioned to Provide Verification Medium by which the OTP will be received for verification.

Two-step authentication (2FA) for logging into the platform is achieved through OTPs sent via SMS or email, or by using Authenticator apps like Google Authenticator, Authy, or Chrome’s Authenticator extension.

- Click on Verify after completing the process mentioned in the above image.
- Click on Save 💾 button.
For Announcement Authentication
- Select the Authentication Required For.
- Enter the Mobile Number for receiving the OTP for verification purposes and click on Verify to verify the mobile number.
- Enter the Email for receiving the OTP for verification purposes and click on Verify to verify the email.
- Click on Save 💾 button.

You can also select both the Authentication Required For options if needed. Follow the steps to fill in the details respectively and click on Save.