HelpDesk Details on Reseller

Help desk details configured on the Reseller account enable company users to easily contact the reseller for assistance or to address any queries.

To Get Started

• Login to your account.
• Go to Settings > General > Reseller.
• Double-click on the account you want to add help desk details.
• Navigate to My Account.
  

To Configure Help desk Details

• Enter the help desk or the customer support team's details in the mentioned fields.
• • Help Desk Telephone Number: Provide your landline number.
  • Helpdesk Email Address: Provide an email address that will be used for support by the company users.
    
  • Mobile Number: Provide your support mobile number.
  • WhatsApp Contact Number: Provide a contact number with active WhatsApp.
  • Click on Save 💾 icon.