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      Web and Mobile Access for Company Subuser

      Admins, Resellers, or Companies have the ability to configure Web and Mobile access for Company subusers, thereby granting them access to the platform through the web portal or mobile app while also allowing for restricted access as needed.

      To Get Started

      • Log in to your account.
      • Go to Settings > General > Company Subuser.
      • Double-click on the account for which you want to set up web or mobile access.
      • Navigate to User Settings tab.
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      To Provide Web Access

      • Click on All if you want the company user to have Web platform access.
      • Click on None if you don’t want the company user to access Web platform.
      • Click on Specific if you want the company user to have Web Access to the platform via a specific IP Address.
        • After selecting Specific, please enter the permitted IP Address in the designated text box. You can enter multiple IP commas separated.
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      To Provide Mobile Access

      • Click on All if you want the company user to have Mobile Application access.
      • Click on None if you don’t want the user to access the Mobile application.
      • Click on Specific if you want the user to have access to the Mobile application with a specific mobile or IP address.
        • Click on Unique ID if you want the user to have access to the Mobile application via a specific mobile device only.
        • After selecting Unique ID, you will be asked to enter the Mobile Unique Identification Number.
        • Please locate the Unique Id on the sign-in page of the mobile application installed on your phone and enter it in the designated text box provided. You can enter multiple IP commas separated.
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        • Click on IP Address if you want the user to have Mobile application access via a specific IP address. 
          • You will be asked to enter IP Address, provide the permitted IP addresses in the text box provided. You can enter multiple IP commas separated.
      • Save the configuration by clicking on the Save 💾 icon.