--- title: Technician Task description: The system enables the user to assign tasks to technicians and keep an eye on the progress in real time. Check the availability of the technicians, enter customer information, and specify the task. --- [Skip to content](https://helpdesk.uffizio.com/knowledge/trakzeemini/technician-task#main-content) English Show submenu for translations [Customer portal](https://helpdesk.uffizio.com/tickets?hsLang=en) ![Uffizio logo - black](https://helpdesk.uffizio.com/hs-fs/hubfs/Uffizio%20logo%20-%20black.png?width=200&height=62&name=Uffizio%20logo%20-%20black.png) - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) - English Show submenu for translations - [Customer portal](https://helpdesk.uffizio.com/tickets) - www.uffizio.com www.uffizio.com Platform User Guide - There are no suggestions because the search field is empty. 1. 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Assess the availability of technicians, input the customer information, and define the specific task specifications. **Please Note:** The Technician task is limited to Reseller level. ### **To Get Started** - Login to your account. - Go to **Settings \> Technician \> Technician Task.** Upon selecting **Technician Task,** you will be taken to the **Technician Task Overview** page, where you can view and manage all your technician tasks. ### **To Upload Technician Task** - **Click** on the **➕** icon on the task bar. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/tech-t-png.png?width=200&height=65&name=tech-t-png.png) - - Select **Reseller** and **Consumer**from the drop-down menu. - Choose the appropriate **Technician** from the drop-down menu. - - Select **Task Category** from the drop-down menu.  - **Maintenance:** Select Maintenance for the maintenance task. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/tech-t-3-png.png?width=400&height=209&name=tech-t-3-png.png) - Provide the **Name** of the task. - Specify the appropriate **Task Priority.** - Enter a detailed **Description** of the task. - Select the **Objects** for maintenance. - **Installation:** Select Installation for the device installation task. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/tech-t-4-png.png?width=400&height=205&name=tech-t-4-png.png) - Provide the **Name** of the task. - Specify the appropriate **Task Priority.** - Enter a detailed **Description** of the task. - Enter the **No. of Object** for installation. - - Provide the details of the **Contact Person** as requested. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/tech-t-5-png.png?width=420&height=150&name=tech-t-5-png.png) - Please provide the **Service Location** details. - Select **Planned Reporting Time** for the task. - Click on the **Save 💾** icon. - [Trakzee](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#main-content) - [User Hierarchy](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#user-hierarchy) - [Admin](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#admin) - 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