Email Service Configuration

The system allows you to configure Email Service to send alerts and reports directly to users via email. Admin can set up the Email configuration on their account, and it will automatically be inherited by Resellers and Company users if they have not set up their own Email configurations.

Before You Get Started

Purchase the Bulk Email service from a service provider that meets your needs, selecting from one of the options below:

  • SMTP: SMTP is a protocol specifically designed for sending and relaying emails between servers or from a client to a server.
  • POST: The POST method is a general HTTP request method used to send data from a client to a server over the web. It is commonly used in web forms and APIs, including some web-based email services.

To Get Started

  • Login to your account.
  • Go to Settings > General > Admin.
    • Double-click on the account for which you want to configure email service.
      • Navigate to Email tab.email-service-configuration-tab-email

To Configure Email Service

  • Choose the appropriate method that matches the email configuration you have purchased from the available options.
    • SMTP / POST

For SMTP Method :

  • In From Email Address, enter the email address that will be used to send emails through the software.
  • Enter Username, Password, Host, and Outgoing Port provided by your service provider.
  • To enable SMTP Authentication click on the checkbox given.

SMTP Authentication ensures that only authorized users can send emails through the server, enhancing security and deliverability. Please verify with your Email Service Provider that this feature is enabled before selecting the same.

  • To enable TLS Authentication click on the checkbox given.

TLS (Transport Layer Security) is a protocol that encrypts data transmitted over the internet for secure communication. Ensure this feature is activated by your Email Service Provider before enabling it.

  • To enable Email Verification, check the provided checkbox. This feature ensures that the system sends a verification email to the recipient. Only after the recipient confirms their email address, the system will be authorized to send additional emails.
  • Click on the Test configuration button to test if the configuration is working.
  • Upon clicking on Test Configuration, below popup window will appear