System Log

Path

Reports → Log → System Log

Report Type

Summary + Details

This report contains two layers:

1. System Log Summary (Main Layer)
   
2. System Log Detail (Drill-Down Layer)
   

Users can expand a record from the Summary layer using the "+" icon to view detailed log records for a selected device/object. 

Purpose

The System Log Report provides visibility into the latest communication and operational status of all tracking devices within the system.

It is used to:

• Monitor device connectivity and communication health.
• Verify GPS and sensor data reception.
• Track the latest vehicle/device position.
• Review ignition, power, GPS, and digital input statuses.
• Detect delayed or missing data transmissions.
• Troubleshoot device communication issues.
• Analyze historical records received from devices.

The report allows users to quickly identify devices that are offline, delayed, improperly configured, or experiencing communication problems.

Data View

Layer 1: System Log Summary

Displays the latest available record for each device/object.

Each row represents the most recent status of a specific device.

Users can expand a record to access the System Log Detail layer.

Summary Layer Information Includes

• Device identification
• Location coordinates
• Device status indicators
• Speed and odometer readings
• Latest actual device timestamp
• Data reception timestamp
• Firmware information

Layer 2: System Log Detail

Displays all log packets received for the selected device within the selected date range.

This layer provides packet-level history showing:

• Device movement
• Sensor states
• Communication timing
• Historical data uploads
• GPS updates
• Status changes over time

Field Explanation

System Log Summary Fields

Company : Name of the company to which the device/object belongs.

Branch : Branch or organizational unit associated with the device.

Object : Vehicle, asset, equipment, or tracked object name.

Device Model : Model of the installed tracking device.

IMEI No : Unique hardware identifier of the tracking device.

SIM No : SIM card number installed in the tracking device.

Latitude : Latest latitude received from the device.

Longitude : Latest longitude received from the device.

IGN : Ignition status of the vehicle/device.

Possible values:

• • ON

  • OFF

  • Not Available

PWR : External power supply status of the device.

Possible values:

• • Power Connected

  • Power Disconnected

  • Not Available

GPS : GPS signal availability status.

Possible values:

• • GPS Available

  • GPS Lost

  • Not Available

Other Ports : Displays additional sensor/input statuses configured in the device.

Examples:

• • SOS

  • Door

  • Air Conditioner

  • Passenger Sensor

  • Fuel Sensor

  • Temperature Sensor

  • Digital Inputs/Outputs

Values displayed depend on device configuration.

Speed : Current speed received from the device.

Unit: km/h

Odometer : Accumulated distance reported by the device.

Unit: Based on system configuration (typically meters or kilometers).

Data Actual Time : Timestamp generated by the device when the event occurred.Represents the actual event time.

Data Received Time : Timestamp when the server received the record. Represents communication reception time.

Status : Communication health indicator of the device.

Typical meanings:

• • Green (0) = Device communicating normally

  • Red / Other values = Communication issue or exception

Actual status definitions may vary by implementation.

Firmware Version : Firmware version currently reported by the device. Used for device maintenance and upgrade verification.

System Log Detail Fields

Latitude : Latitude of the logged record.

Longitude : Longitude of the logged record.

IGN : Ignition status at the time of the record.

PWR : Power supply status at the time of the record.

GPS : GPS status at the time of the record.

Other Ports : Additional sensor/input statuses captured in that packet.

Examples:

• • SOS

  • Door

  • Air

  • Passenger

  • Fuel

  • Temperature

  • Other digital inputs

Speed : Vehicle speed recorded in the log.

Odometer : Distance value reported in the packet.

Data Actual Time : Actual timestamp generated by the device.

Data Received Time : Server timestamp when the packet was received.

Difference Duration : Difference between:

Data Received Time – Data Actual Time

Used to identify communication delays, network issues, or buffered data uploads.

Status : Communication status associated with the record.

Heart Beat Data : Indicates whether the received packet is a heartbeat packet.

Possible values:

• • Yes

  • No

Heartbeat packets confirm device connectivity without significant event data.

History Data : Indicates whether the packet was historical/backfilled data.

Possible values:

• • Yes

  • No

Benefits of the Report

• Device Health Monitoring : Provides a real-time overview of device communication status and operational health.

• Communication Delay Analysis : Allows users to compare actual event time versus received time to identify network or transmission delays.

• Troubleshooting Support : Helps diagnose:

  • GPS issues

  • Power failures

  • Ignition detection problems

  • Sensor communication failures

  • Delayed data transmission

• Historical Data Verification: Enables users to determine whether records are live data or historical uploads from device memory.

• Operational Visibility : Provides a complete audit trail of device activity within the selected period.

• Fleet Monitoring : Allows fleet managers to verify:

  • Vehicle movement

  • Device connectivity

  • Sensor activity

  • Location updates

• Maintenance and Firmware Tracking : Supports device maintenance activities through firmware version visibility and communication diagnostics.