--- title: Device Connectivity Check For Company description: The Device Connectivity Check time is utilized to monitor the connection between the device and the system. If the system does not receive data for a specified duration, it will indicate the device as --- [Skip to content](https://helpdesk.uffizio.com/knowledge/trakzee/setup-device-connectivity-check-for-company#main-content) - [English](https://helpdesk.uffizio.com/knowledge/trakzee/setup-device-connectivity-check-for-company) - [Español](https://helpdesk.uffizio.com/es/knowledge/comprobación-de-conectividad-del-dispositivo-para-la-empresa) - [Français](https://helpdesk.uffizio.com/fr/knowledge/vérification-de-la-connectivité-de-lappareil-pour-lentreprise) - [Português - Brasil](https://helpdesk.uffizio.com/pt-br/knowledge/verificação-de-conectividade-do-dispositivo-para-a-empresa) English Show submenu for translations [Customer portal](https://helpdesk.uffizio.com/tickets?hsLang=en) ![Uffizio logo - black](https://helpdesk.uffizio.com/hs-fs/hubfs/Uffizio%20logo%20-%20black.png?width=200&height=62&name=Uffizio%20logo%20-%20black.png) - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) - - [English](https://helpdesk.uffizio.com/knowledge/trakzee/setup-device-connectivity-check-for-company) - [Español](https://helpdesk.uffizio.com/es/knowledge/comprobación-de-conectividad-del-dispositivo-para-la-empresa) - [Français](https://helpdesk.uffizio.com/fr/knowledge/vérification-de-la-connectivité-de-lappareil-pour-lentreprise) - [Português - Brasil](https://helpdesk.uffizio.com/pt-br/knowledge/verificação-de-conectividade-do-dispositivo-para-a-empresa) English Show submenu for translations - [Customer portal](https://helpdesk.uffizio.com/tickets) - www.uffizio.com www.uffizio.com Platform User Guide - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://helpdesk.uffizio.com/knowledge?hsLang=en) 2. [Trakzee](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en) 3. [Company](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#company) # Device Connectivity Check For Company The **Device Connectivity Check time** is utilized to monitor the connection between the device and the system. If the system does not receive data for a specified duration, it will indicate the device as "Disconnected". Admins or Resellers can configure device connectivity check times for company users by setting specific rules tailored to their requirements. ### To Get Started - Login to your account - Go to **Settings \> General \> Company** - Double-click on the Company account for which you want to set up the device connectivity check. - Navigate to **Rule.** A new window named **Company Rule** will open. ![2025-12-29\_18-09](https://helpdesk.uffizio.com/hs-fs/hubfs/2025-12-29_18-09.png?width=620&height=81&name=2025-12-29_18-09.png) - - In the field **Device Connectivity Check,** the default time is set to 5 minutes, you can modify it according to the requirement.  **![Device Connectivity Check For Company Required Field](https://helpdesk.uffizio.com/hs-fs/hubfs/Knowledge%20Base%20Import/Device%20Connectivity%20Check%20For%20Company%20Required%20Field.png?width=572&height=68&name=Device%20Connectivity%20Check%20For%20Company%20Required%20Field.png)** - Click on **Save 💾** icon. The software has a default **Device connectivity check** set to **5 minutes**. This means the system verifies whether data has been received within the past 5 minutes. If no data is received, the device will be marked as **disconnected**. 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