Send Command
The Send Command report provides a record of commands sent from the platform to connected devices/objects. It helps users monitor which command was sent, to which object, through which device type, when it was sent, whether the command was successfully processed, and the reason when a command fails. This report is useful for tracking command communication and troubleshooting unsuccessful command requests.
Benefits
- Track commands sent to devices/objects.
- Verify command execution status.
- Identify failed commands and their reasons.
- Review when and by whom a command was sent.
- Monitor command activity for selected devices or objects.
How to Access
Path:Report → Log → Send Command
Filters
Use the available filters to generate the report:
- Company: Select the required company.
- Date Selection: Select the required date or reporting period.
- Device Type: Select the required device type.
- Object Selection: Select one or more objects/devices.
Click Apply to generate the report.
Additional options:
- Save Filter: Save the selected filter combination for future use.
- Delete Filter: Delete a saved filter.
- XLS: Export the report to Excel.
- PDF: Export the report to PDF.
Report Information
The report displays the following information:
- Company: Company associated with the object or device.
- Type: Communication type used to send the command, such as GPRS.
- Device Type: Device model/type to which the command was sent.
- Command: Command sent to the device.
- Schedule For: Indicates when the command was scheduled, such as Now.
- Object: Object/vehicle associated with the command.
- Sent Time: Date and time when the command was sent.
- Command Status: Indicates whether the command was successful or unsuccessful.
- Reason: Displays the reason when the command is not successfully processed.
- Created By: User who initiated the command.
How to Read
Read the report from command details → target object → sent time → command status → reason.
- Check Company and Object to identify where the command was sent.
- Check Device Type to identify the connected device.
- Check Command to understand the instruction sent to the device.
- Check Schedule For to determine when the command was intended to execute.
- Check Sent Time to identify when the command was sent.
- Check Command Status to verify whether the command was successful.
- Check Reason when the command status indicates a failure.
- Check Created By to identify the user who initiated the command.
Take Action
- Verify the Command Status after sending a command.
- Review the Reason for unsuccessful commands.
- Confirm the selected Object and Device Type when troubleshooting command failures.
- Check the Sent Time to verify when the command was issued.
- Review repeated failed commands to identify potential device or communication issues.
Important Notes
- The report results depend on the selected Company, Date Selection, Device Type, and Object Selection.
- Command Status indicates the outcome recorded for the sent command.
- The Reason field can provide additional information when a command is unsuccessful.
- The report can be exported in XLS and PDF formats.