---
title: Dashboard Options by Account Type
description: Dashboard options may differ between Admin, Reseller, and Company accounts. Users may notice that a Company account has access to more dashboard types or operational widgets than Admin or Reseller accounts.
---

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# Dashboard Options by Account Type

Dashboard options may differ between **Admin, Reseller, and Company** accounts. Users may notice that a Company account has access to more dashboard types or operational widgets than Admin or Reseller accounts.

### Example Questions

- Why are different dashboard options available for different account types?
- Why does the Company account have more dashboard options than the Admin or Reseller account?
- Can Admin or Reseller accounts access the same dashboards as Company users?
- Are dashboard options based on account level?
- Why are detailed fleet widgets available at the Company level?

### Symptoms

Users may observe that:

- The Admin account has a limited set of dashboard options.
- The Reseller account has different dashboard options.
- A Company account under the Reseller has additional dashboard types and operational widgets.

### Information Required

For verification, collect:

- Account type: Admin, Reseller, or Company
- Username/company name
- Domain/URL
- Screenshot of the dashboard options
- Details of the specific dashboard or widget expected

### How It Works

Dashboard options are designed according to the **level and purpose of the account** and the scope of data available to that account.

#### Admin and Reseller Accounts

Admin and Reseller accounts are management-level accounts that may have visibility across multiple companies and fleets.

Their dashboard options are therefore focused on information relevant to managing broader account structures.

#### Company Accounts

Company accounts primarily manage and monitor their own fleet. They may therefore have access to more detailed operational dashboards and widgets.

These can include information such as:

- Fleet Status
- Fleet Usage
- Overspeed
- Geofence
- Fleet Violations
- Driver Behaviour
- Fleet Fuel
- Battery Status
- Safety
- EV Analytics
- Other vehicle-level information

### Why the Options Differ

A Company user may be managing a large fleet and requires detailed operational information for day-to-day monitoring.

At the Admin or Reseller level, the account may have access to multiple companies and their respective fleets. Providing the same detailed operational widgets at this level could require the system to process and aggregate larger volumes of data across multiple companies.

The dashboard structure therefore considers:

- **Role-based access**
- **Data scope**
- **Operational requirements**
- **Scalability**
- **Dashboard performance**

### Resolution

The difference in dashboard options between Admin, Reseller, and Company accounts is **expected based on the account level and data scope**.

If a dashboard option appears to be missing unexpectedly, share the affected account details and the specific dashboard/widget required so that the account configuration can be verified.

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