Tow

The Tow Alert is triggered when a vehicle is moved or dragged while its ignition is turned off. This usually indicates that the vehicle is being towed, either for authorized roadside assistance or due to unauthorized activity such as an attempted theft. This alert enables fleet managers or vehicle owners to detect the movement immediately and take appropriate action to secure the asset.

Parameters Considered (Prerequisites)

• Ignition/Acc Sensor: Ignition sensor needs to be attached on the object.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.

2. Based On: Choose on what you want to base the alert configuration (Object, Object Group, Object Type).

   1. Object: Select individual vehicles for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles for whom you want the alert to generate.
   3. Object Type: Select vehicle or object type for whom you want the alert to generate.

3. Select the Object based on the previous step selection.

4. Set an Alert Name for identification of the alert.

5. Select the Alert Type as Tow.

6. From Value, Specify the Speed above which the alert will be triggered.
   ( if the value is set to 10, then if the speed of vehicle is more than 10 alert will be triggered based on the duration configuration. )
7. From Duration, Specify the time in seconds, based on which the alert will be triggered.
   (If value is 10 & duration is 60 seconds, then the alert will be triggered if the speed of object/vehicle is above 10 for more than 60 seconds.)

8. In the Text field, enter the message that will be displayed when the alert is triggered.

9. Select the Valid Days, Everyday or Custom. 
   1. Everyday: This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
   2. Custom: Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)
      
10. Enter the Valid Time From and To. The alert will be generated inside the time range that you have selected.
11. Select the Timezone.
12. Select the Severity of the alert (Low, Medium, or High).
13. Mark the checkboxes of the medium via which you want the Action or Notification to be sent. (eg., SMS, Email or Notification)
    
    1. SMS: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
    2. Email: To receive an alert by Email, enable the checkbox, enter the recipients of the email.
    3. Notification: To receive an alert on the system Push Notification, enable checkbox.
       1. From Users,  select the users that will receive the notification.
       2. From Notification Sound. Select the sound from the drop-down that will be played for this notification.
14. Click Save 💾 icon. to save the alert configuration.

Example

A Tow Alert is triggered when a vehicle registers movement while its ignition is turned off. For example, if a delivery truck is parked at a warehouse with the ignition off and starts moving above the defined threshold speed for more than 10 seconds while in a stopped state, the system identifies this as a towing event. Based on the configured actions, an SMS or in-app notification is sent to the fleet manager, indicating possible unauthorized towing or relocation of the vehicle.