Temperature Alert

The Temperature alert is used to notify users when the temperature reported by a vehicle or connected temperature sensor reaches the configured condition. This alert helps monitor temperature-sensitive assets, identify abnormal temperature conditions, and take timely action to prevent damage or loss.

The alert can be configured using either Custom values or Calibration settings, depending on how the temperature monitoring is set up.

Parameters Considered (Prerequisites)

• Temperature Sensor: A temperature sensor must be configured and attached to the Object to receive temperature data.
• Calibration: If the alert is configured using the Calibration option, the required temperature calibration must be configured for the corresponding object/sensor.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.
2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
   1. Object: Select individual vehicles/objects for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
   3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
3. Select the Object based on the previous step selection.
4. Set an Alert Name for identification of the alert.
5. Select the Alert Type as Temperature.
6. In Exclude Address, select a POI (Point of Interest) if you want to exclude temperature alerts from the selected address/location.
7. Select the temperature configuration method:
   1. Custom: Select this option to define the temperature condition manually.
      • From Value, select the required condition, such as Between.
      • Enter the required temperature values in the corresponding fields.
      • For example, if the acceptable temperature range is 2°C to 8°C, enter 2 and 8.
   2. Calibration: Select this option to use the temperature values based on the configured calibration settings.
8. Ignition: Enable this checkbox if the temperature alert should be considered only when the vehicle's ignition is ON.
9. Duration: When using the Custom temperature configuration, enter the duration in seconds for which the temperature condition must remain valid before the alert is generated.
10. Repeat Every: Enter the time interval in HH:mm format if you want the alert to be repeated at the configured interval while the temperature condition continues.
11. Consider Status: Enable this option if the alert should consider the status data received from the device while determining whether to generate the alert.
12. In the Text field, enter the message that will be displayed when the temperature alert is triggered.
13. Select the Valid Day(s) as Everyday or Custom.
    1. Everyday: The alert will be triggered every day when the configured temperature condition is met.
    2. Custom: Select the specific days on which you want the alert to be triggered.
14. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
15. Select the required Timezone.
16. Select the Severity of the alert (Low, Medium, or High).
17. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it. Configure the Notification Sound if available.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
18. Click the Save 💾 icon to save the alert configuration.

Example

A refrigerated vehicle is transporting temperature-sensitive goods, and the acceptable temperature range is configured as 2°C to 8°C. If the temperature rises above 8°C and remains outside the configured range for the specified duration, the Temperature alert is triggered. The configured users can then receive a notification through their selected communication channel and take corrective action.