Definition / Description
The Tamper alert is triggered when the GPS tracking device detects any unauthorized opening, removal, or manipulation of its enclosure. This alert helps fleet managers identify potential fraud or tampering attempts that may disrupt tracking data or compromise vehicle monitoring. It ensures timely detection of physical interference with the GPS device to maintain operational security and data accuracy.
Parameters Considered (Prerequisites)
- Tamper Sensor Enabled:
Tamper must be selected from the Sensors Connected dropdown, while adding an object.
Note: You can add the object via Settings > General > Object.
How to Configure
- Select the relevant Company and Branch.
- Under Based On, choose the configuration base: Object, Object Type or Object Group
- Select the Object (vehicle or device) for which the alert should be applied.
- Enter an Alert Name (e.g., “Device Tamper Alert”).
- From the Alert Type dropdown, select Tamper.
- Choose the Value option: ON, OFF or BOTH
- In the Text field, enter a descriptive message such as “Tamper Detected – Device Enclosure Opened.”
- Configure Valid Day(s):
- Everyday – applies all days.
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- Custom – specify selected days.
- Set the Valid Time From / To (e.g., 00:00 to 23:59).
- Select the Timezone.
- Set the Severity Level – Low, Medium, or High.
- Choose the preferred Action method: SMS, Email, Notification or Immobilize
- Click Save to complete the configuration.
Example / Use Case
A Tamper alert is triggered when the GPS tracking device enclosure is opened or manipulated, indicating possible tampering or unauthorized interference. Depending on configuration, notifications are sent via SMS, Email, or In-App Notification, and the vehicle may be immobilized automatically to prevent misuse. This helps the fleet manager immediately detect security breaches and take preventive action to safeguard assets and maintain operational integrity.
Tamper Value Selection:
The alert can be configured to trigger for one of the following values:
- ON: When the device enclosure is opened.
- OFF: When the device enclosure is closed.
- BOTH: When either of the two actions (open or close) occurs.
When Based On: Object, Object Group, or Object Type
- Object: Select specific vehicles equipped with tamper-detection-enabled devices.
- Object Group: Apply the alert to a group of vehicles with tamper-enabled devices.
- Object Type: Apply the alert to a category of vehicles with tamper detection configured.
Action: The selected notification or action must be configured. (eg., SMS, Email, Notification, Buzzer, Immobilize or Send Command).
- SMS: SMS is supposed to be configured while creating an Admin, Reseller or a Company’s account. After which you can add the number for whom you want to send the notification of an alert.
- Email: Email is supposed to be configured while creating an Admin, Reseller or a Company’s account. You can enter the email addresses for whom you want to send the alert notification via email.
- In-App Notification: You can select the Sound of the notification and Users who you want to receive the alert notification.
- Buzzer: For the buzzer to ring, a sensor connection must be established while adding an Object.
- Immobilize: In order to immobilize the object, when this alert is triggered it is important to enable the checkbox of Immobilization while creating an Admin, Reseller or a Company’s account and an Immobilization sensor attachment is also required, which can be done while adding an Object.
- Queue: The wait time after the alert triggered it will immobilize the vehicle.
Eg: When the vehicle gets out of the geofence, the queue is the duration for which immobilize command will be sent, until it is executed.