--- title: Sublock MotorLock Status Alert description: The Sublock Motor Lock Status alert is used to notify users when the motor lock status of a Sublock changes to Locked, Unlocked, or either status. This alert helps organizations monitor the security status of vehicles or secured compartments and identify changes in the Sublock motor lock state.  --- [Skip to content](https://helpdesk.uffizio.com/knowledge/trakzee/alert/sublock-motorlock-status-alert#main-content) English Show submenu for translations [Customer portal](https://helpdesk.uffizio.com/tickets?hsLang=en) ![Uffizio logo - black](https://helpdesk.uffizio.com/hs-fs/hubfs/Uffizio%20logo%20-%20black.png?width=200&height=62&name=Uffizio%20logo%20-%20black.png) - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) - English Show submenu for translations - [Customer portal](https://helpdesk.uffizio.com/tickets) - www.uffizio.com www.uffizio.com Platform User Guide - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://helpdesk.uffizio.com/knowledge?hsLang=en) 2. [Trakzee](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en) 3. [Alert](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#alert) # Sublock MotorLock Status Alert #### The **Sublock Motor Lock Status** alert is used to notify users when the motor lock status of a **Sublock** changes to **Locked**, **Unlocked**, or either status. This alert helps organizations monitor the security status of vehicles or secured compartments and identify changes in the Sublock motor lock state. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Aug-10-2026-10-16-27-2593-AM.png?width=595&height=454&name=image-png-Aug-10-2026-10-16-27-2593-AM.png) #### **Parameters Considered (Prerequisites)** - **Sublock:** A Sublock must be configured and associated with the selected object for the alert to be triggered. - **Motor Lock Status:** The system must receive the lock/unlock status data from the configured Sublock. #### **How to Configure** 1. Select the correct **Company** and **Branch** for whom the alert is to be configured. 2. **Based On:** Choose what you want to base the alert configuration on (**Object, Object Group, Object Type**). 1. **Object:** Select individual vehicles/objects for whom you want the alert to generate. 2. **Object Group:** Select a group of vehicles/objects for whom you want the alert to generate. 3. **Object Type:** Select a vehicle or object type for whom you want the alert to generate. 3. Select the **Object** based on the previous step selection. 4. Set an **Alert Name** for identification of the alert. 5. Select the **Alert Type** as **Sublock Motor Lock Status**. 6. From **Lock Unlock**, select the lock status for which the alert should be triggered: 1. **Lock:** The alert will be triggered when the Sublock motor status changes to **Locked**. 2. **Unlock:** The alert will be triggered when the Sublock motor status changes to **Unlocked**. 3. **Both:** The alert will be triggered when the Sublock motor status changes to either **Locked** or **Unlocked**. 7. In the **Text** field, enter the message that will be displayed when the Sublock Motor Lock Status alert is triggered. 8. Select the **Valid Day(s)** as **Everyday** or **Custom**. 1. **Everyday:** The alert will be triggered every day when the configured Sublock motor lock condition is met. 2. **Custom:** Select the specific days on which you want this alert to be triggered. 9. Enter the **Valid Time From** and **To**. The alert will be generated only within the selected time range. 10. Select the required **Timezone**. 11. Select the **Severity** of the alert (**Low**, **Medium**, or **High**). 12. Under **Action**, select the medium through which the alert or notification should be sent (**SMS, Email, Notification, Social Media API, or IVR**). 1. **SMS:** To receive the alert by SMS, enable the checkbox and enter the required phone numbers. 2. **Email:** To receive the alert by email, enable the checkbox and enter the email recipients. 3. **Notification:** To receive the alert as a system push notification, enable the checkbox and select the users who should receive it. 4. **Social Media API:** To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details. 5. **IVR:** To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers. 13. Click the **Save 💾 icon** to save the alert configuration. **Please Note:** To receive alerts through **SMS, Email, Social Media API, or IVR**, the respective API/gateway must be configured at the **Admin, Reseller, or Company** level. #### **Example** A vehicle is equipped with a **Sublock** to secure its cargo compartment. The **Sublock Motor Lock Status** alert is configured with **Both** selected. When the Sublock motor locks the compartment, the alert is triggered. 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