Sublock MotorLock Status Alert

The Sublock Motor Lock Status alert is used to notify users when the motor lock status of a Sublock changes to Locked, Unlocked, or either status. This alert helps organizations monitor the security status of vehicles or secured compartments and identify changes in the Sublock motor lock state. 

Parameters Considered (Prerequisites)

• Sublock: A Sublock must be configured and associated with the selected object for the alert to be triggered.
• Motor Lock Status: The system must receive the lock/unlock status data from the configured Sublock.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.
2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
   1. Object: Select individual vehicles/objects for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
   3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
3. Select the Object based on the previous step selection.
4. Set an Alert Name for identification of the alert.
5. Select the Alert Type as Sublock Motor Lock Status.
6. From Lock Unlock, select the lock status for which the alert should be triggered:
   1. Lock: The alert will be triggered when the Sublock motor status changes to Locked.
   2. Unlock: The alert will be triggered when the Sublock motor status changes to Unlocked.
   3. Both: The alert will be triggered when the Sublock motor status changes to either Locked or Unlocked.
7. In the Text field, enter the message that will be displayed when the Sublock Motor Lock Status alert is triggered.
8. Select the Valid Day(s) as Everyday or Custom.
   1. Everyday: The alert will be triggered every day when the configured Sublock motor lock condition is met.
   2. Custom: Select the specific days on which you want this alert to be triggered.
9. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
10. Select the required Timezone.
11. Select the Severity of the alert (Low, Medium, or High).
12. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
13. Click the Save 💾 icon to save the alert configuration.

Example

A vehicle is equipped with a Sublock to secure its cargo compartment. The Sublock Motor Lock Status alert is configured with Both selected. When the Sublock motor locks the compartment, the alert is triggered. Similarly, when the motor unlocks the compartment, another alert is generated, allowing the configured users to monitor changes in the vehicle's security status.