Elock Wrong Password Alert

The Elock Wrong Password alert is used to notify users when an incorrect password is entered while attempting to access or operate an Elock. This alert helps organizations monitor unauthorized access attempts, identify potential security violations, and maintain better control over secured vehicles or compartments. 

Parameters Considered (Prerequisites)

• Elock: An Elock must be configured and associated with the selected object for the alert to be triggered.
• Wrong Password Event: The system must receive the corresponding wrong-password event from the connected Elock.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.
2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
   1. Object: Select individual vehicles/objects for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
   3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
3. Select the Object based on the previous step selection.
4. Set an Alert Name for identification of the alert.
5. Select the Alert Type as Elock Wrong Password.
6. Under Based On, select when the wrong-password event should be considered:
   1. On Job: The alert will be generated when an incorrect password is detected during an active job.
   2. All Event: The alert will be generated whenever an incorrect password event is detected, regardless of whether it is associated with a job.
7. In the Text field, enter the message that will be displayed when the Elock Wrong Password alert is triggered.
8. Select the Valid Day(s) as Everyday or Custom.
   1. Everyday: The alert will be triggered every day when an incorrect password event is detected.
   2. Custom: Select the specific days on which you want this alert to be triggered.
9. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
10. Select the required Timezone.
11. Select the Severity of the alert (Low, Medium, or High).
12. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
13. Click the Save 💾 icon to save the alert configuration.

Example

A vehicle is equipped with an Elock to secure its cargo compartment. During an active job, an incorrect password is entered while attempting to access the Elock. The system detects the wrong-password event and triggers the Elock Wrong Password alert. The configured users receive a notification, allowing them to investigate the unauthorized access attempt.