Definition / Description
The Elock Unauthorized Access Alert is triggered when an attempt is made to unlock or access the electronic lock (Elock) through unauthorized means—such as using an invalid password, unregistered RFID card, or forced tampering. 
Parameters Considered (Prerequisites)
Elock Device Model:
An Elock-enabled device must be installed and properly configured on the object screen. The device should support event generation for unauthorized access attempts, including invalid password entries, unrecognized RFID scans, or tampering events.
Access Configuration:
Authorized passwords or RFID tags must be registered and mapped within the system to distinguish between valid and invalid unlocking attempts.
How to Configure
- Select the relevant Company and Branch.
- Under Based On, choose the basis for triggering the alert:Object, Object Group or Object Type.
- Select the Object where the alert should be applied.
- Enter an Alert Name (e.g., “Elock Unauthorized Access”).
- From the Alert Type dropdown, select Elock Unauthorized Access.
- Enter a Duration (e.g., 300 seconds ), the duration after which the alert will be triggered.
- In the Text field, enter a descriptive message (e.g., “Elock unauthorized access attempt detected — possible tampering or invalid unlock”).
- Configure Valid Day(s):
- Everyday – for all days.
-
- Custom – to select specific days.
- Set Valid Time From / To (e.g., 00:00 to 23:59).
- Select the appropriate Timezone.
- Choose the Severity Level — Low, Medium, or High.
- Configure the Action to be taken when the alert triggers: SMS, Email, or Notification.
- Click Save to complete the configuration.
Example / Use Case
An Elock Unauthorized Access Alert is triggered when an unregistered RFID card, incorrect password, or any tampering attempt is detected on a cargo container’s Elock system. For example, if someone tries to unlock the Elock using an unauthorized RFID tag or repeatedly enters the wrong password, the system immediately identifies the event as an unauthorized access attempt.
Action
The selected notification or action must be configured (e.g., SMS, Email, or Notification).
- SMS: Must be configured while creating an Admin, Reseller, or Company account. After setup, contact numbers can be added to receive alert notifications.
- Email: Must be configured during account setup. Add email recipients to receive notifications through email.
- In-App Notification: Choose the notification sound and specify users who should receive the alert notification within the platform.
When Based On: Object, Object Group, or Object Type
- Object: Select individual vehicles or assets equipped with Elock devices for which the alert should be applied.
- Object Group: Select a group of Elock-equipped vehicles or assets; all within the group will be monitored for unauthorized access attempts.
- Object Type: Select vehicle or asset types that support Elock security monitoring; all under that type will be available for configuration.