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Elock Unauthorized Access Alert

The Elock Unauthorized Access alert is used to notify users when unauthorized access to a vehicle or secured compartment protected by an Elock is detected. This alert helps organizations monitor unauthorized access attempts, improve vehicle security, and take timely action when an access violation occurs.

Parameters Considered (Prerequisites)

  • Elock: An Elock must be configured and associated with the selected object for the alert to be triggered.
  • Unauthorized Access: The system must receive the required Elock access status/data to identify an unauthorized access event.
  • Duration: A duration must be configured to determine the time period considered for the unauthorized access condition.

Please Note: The Elock must be properly configured and connected to the selected object for the system to receive the required access information.

How to Configure

  1. Select the correct Company and Branch for whom the alert is to be configured.
  2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
    1. Object: Select individual vehicles/objects for whom you want the alert to generate.
    2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
    3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
  3. Select the Object based on the previous step selection.
  4. Set an Alert Name for identification of the alert.
  5. Select the Alert Type as Elock Unauthorized Access.
  6. Enter the Duration in seconds. This defines the duration considered by the system for detecting the unauthorized access condition.
    • For example, entering 300 seconds configures the duration as 5 minutes.
  7. In the Text field, enter the message that will be displayed when the Elock Unauthorized Access alert is triggered.
  8. Select the Valid Day(s) as Everyday or Custom.
    1. Everyday: The alert will be triggered every day when an unauthorized access condition is detected.
    2. Custom: Select the specific days on which you want this alert to be triggered.
  9. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
  10. Select the required Timezone.
  11. Select the Severity of the alert (Low, Medium, or High).
  12. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
  13. Click the Save 💾 icon to save the alert configuration.

Please Note: To receive alerts through SMS, Email, Social Media API, or IVR, the respective API/gateway must be configured at the Admin, Reseller, or Company level.

Example

A vehicle is equipped with an Elock to prevent unauthorized access. The Elock Unauthorized Access alert is configured with a duration of 300 seconds. If the system detects an unauthorized access condition that meets the configured duration, the alert is triggered and the configured users receive a notification, allowing the fleet operator to investigate the access attempt and take appropriate action.