Elock Status Alert

The Elock Status alert is used to notify users when the lock status of an Elock changes to Locked, Unlocked, or either status. This alert helps organizations monitor the locking status of secured vehicles or compartments and maintain visibility of Elock activity during jobs or other events. 

Parameters Considered (Prerequisites)

• Elock: An Elock must be configured and associated with the selected object for the alert to be triggered.
• Elock Status: The system must receive the lock/unlock status data from the configured Elock.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.
2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
   1. Object: Select individual vehicles/objects for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
   3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
3. Select the Object based on the previous step selection.
4. Set an Alert Name for identification of the alert.
5. Select the Alert Type as Elock Status.
6. From Lock Unlock, select the Elock status for which the alert should be triggered:
   1. Lock: The alert will be triggered when the Elock status changes to Locked.
   2. Unlock: The alert will be triggered when the Elock status changes to Unlocked.
   3. Both: The alert will be triggered when the Elock status changes to either Locked or Unlocked.
7. Under Based On, select when the Elock status should be considered:
   1. On Job: The alert will be generated when the configured Elock status occurs during a job.
   2. All Event: The alert will be generated whenever the configured Elock status event occurs, regardless of whether it is associated with a job.
8. In the Text field, enter the message that will be displayed when the Elock Status alert is triggered.
9. Select the Valid Day(s) as Everyday or Custom.
   1. Everyday: The alert will be triggered every day when the configured Elock status condition is met.
   2. Custom: Select the specific days on which you want this alert to be triggered.
10. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
11. Select the required Timezone.
12. Select the Severity of the alert (Low, Medium, or High).
13. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
14. Click the Save 💾 icon to save the alert configuration.

Example

A vehicle is equipped with an Elock to secure its cargo compartment. The Elock Status alert is configured with Both selected and On Job as the basis. When the Elock is unlocked during an active job, the system triggers the alert and notifies the configured users. Similarly, when the Elock is locked during the job, the alert is generated again, providing visibility into the vehicle's security status.