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Elock RFID Unlocking Alert

The Elock RFID Unlocking alert is used to notify users when an Elock is unlocked using an RFID credential. This alert helps organizations monitor RFID-based access to secured vehicle compartments, track authorized unlocking activity, and maintain visibility of Elock access events.

Parameters Considered (Prerequisites)

  • Elock: An Elock must be configured and associated with the selected object for the alert to be triggered.
  • RFID Access: The Elock must support RFID-based unlocking and receive the corresponding RFID unlocking event.

How to Configure

  1. Select the correct Company and Branch for whom the alert is to be configured.
  2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
    1. Object: Select individual vehicles/objects for whom you want the alert to generate.
    2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
    3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
  3. Select the Object based on the previous step selection.
  4. Set an Alert Name for identification of the alert.
  5. Select the Alert Type as Elock RFID Unlocking.
  6. In the Text field, enter the message that will be displayed when the Elock RFID Unlocking alert is triggered.
  7. Select the Valid Day(s) as Everyday or Custom.
    1. Everyday: The alert will be triggered every day when an RFID unlocking event is detected.
    2. Custom: Select the specific days on which you want this alert to be triggered.
  8. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
  9. Select the required Timezone.
  10. Select the Severity of the alert (Low, Medium, or High).
  11. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
  12. Click the Save 💾 icon to save the alert configuration.

Please Note: To receive alerts through SMS, Email, Social Media API, or IVR, the respective API/gateway must be configured at the Admin, Reseller, or Company level.

Example

A vehicle is equipped with an RFID-enabled Elock to secure its cargo compartment. An authorized user scans an RFID credential to unlock the Elock. When the system receives the RFID unlocking event, the Elock RFID Unlocking alert is triggered and the configured users are notified, providing visibility into when the secured compartment was accessed using RFID.