DVIR Alert

The DVIR (Driver Vehicle Inspection Report) alert is used to notify relevant users when a driver completes a vehicle inspection through the Driver App. The alert provides the Company and Company Sub-users with information about the inspection status, helping them monitor inspection activities and ensure that vehicle inspections are properly completed and recorded.

Parameters Considered (Prerequisites)

DVIR: The DVIR functionality must be configured and available for the selected object/vehicle.
Driver App: The driver must complete the vehicle inspection through the Driver App for the alert to be triggered.

How to Configure

Select the correct Company and Branch for whom the alert is to be configured.
Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
1. Object: Select individual vehicles for whom you want the alert to generate.
2. Object Group: Select a group of vehicles for whom you want the alert to generate.
3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
Select the Object based on the previous step selection.
Set an Alert Name for identification of the alert.
Select the Alert Type as DVIR.
Select when the DVIR alert should be triggered:
1. Pre-Trip: The alert will be generated for the inspection completed before the vehicle starts its trip.
2. Post-Trip: The alert will be generated for the inspection completed after the vehicle completes its trip.
3. Both: The alert will be generated for both Pre-Trip and Post-Trip inspections.
In the Text field, enter the message that will be displayed when the DVIR alert is triggered.
Select the Valid Day(s) as Everyday or Custom.
1. Everyday: The alert will be triggered every day when the configured DVIR condition is met.
2. Custom: Select the specific days on which you want this alert to be triggered.
Enter the Valid Time From and To. The alert will be generated only within the selected time range.
Select the required Timezone.
Select the Severity of the alert (Low, Medium, or High).
Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
Click the Save 💾 icon to save the alert configuration.

Please Note: To receive alerts through SMS, Email, Social Media API, or IVR, the respective API/gateway must be configured at the Admin, Reseller, or Company level.

Example

A driver completes the required vehicle inspection through the Driver App before starting a trip. Once the inspection is completed, the DVIR alert is triggered and the configured Company or Company Sub-users receive a notification about the inspection status. This allows the fleet operator to verify that the required inspection has been completed before the vehicle is used.