--- title: Driver Face-ID Authentication description: The Driver Face-ID Authentication alert is triggered when the system verifies the driver’s identity at ignition ON. A snapshot of the driver is captured and compared with stored Face-ID records. If a match is found, an Authorized Driver alert is generated; if no match is found, an Unauthorized Driver alert is triggered. This feature helps fleet managers ensure that only verified and approved drivers operate the vehicle. --- [Skip to content](https://helpdesk.uffizio.com/knowledge/trakzee/alert/driver-face-id-authentication#main-content) English Show submenu for translations [Customer portal](https://helpdesk.uffizio.com/tickets?hsLang=en) ![Uffizio logo - black](https://helpdesk.uffizio.com/hs-fs/hubfs/Uffizio%20logo%20-%20black.png?width=200&height=62&name=Uffizio%20logo%20-%20black.png) - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) - English Show submenu for translations - [Customer portal](https://helpdesk.uffizio.com/tickets) - www.uffizio.com www.uffizio.com Platform User Guide - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://helpdesk.uffizio.com/knowledge?hsLang=en) 2. [Trakzee](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en) 3. [Alert](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#alert) # Driver Face-ID Authentication The **Driver Face-ID Authentication** alert is triggered when the system verifies the driver’s identity at ignition ON. A snapshot of the driver is captured and compared with stored Face-ID records. If a match is found, an Authorized Driver alert is generated; if no match is found, an Unauthorized Driver alert is triggered. This feature helps fleet managers ensure that only verified and approved drivers operate the vehicle.    ![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Jan-24-2026-06-03-40-3575-AM.png?width=476&height=474&name=image-png-Jan-24-2026-06-03-40-3575-AM.png)     #### **Parameters Considered (Prerequisites)** - **Camera:** AnAI video device with facial recognition capability must be configured to enable this feature. - **Driver:** A driver profile must be created, and the driver’s photo must be uploaded in the Face ID tab. **Please Note:**  To configure the Camera device click [here](https://helpdesk.uffizio.com/knowledge/trakzee/add-object?hsLang=en). To Add driver click [here](https://helpdesk.uffizio.com/knowledge/upload-driver-records?hsLang=en). **How to Configure** 1. Select the correct **Company** and **Branch** for whom the alert is to be configured. 2. **Based On:** Choose on what you want to base the alert configuration (Object, [Object Group](https://helpdesk.uffizio.com/knowledge/trakzee/add-object-group?hsLang=en), Object Type). 1. **Object:** Select individual vehicles for whom you want the alert to generate. 2. **Object Group:** Select a group of vehicles for whom you want the alert to generate. 3. **Object Type:** Select vehicle or object type for whom you want the alert to generate. 3. Select the **Object** based on the previous step selection. 4. Set an **Alert Name** for identification of the alert. 5. Select the **Alert Type** as *Driver Face-ID Authentication.* 6. From **Value,** Select Authorized, Unauthorized or Both. 1. Select **Authorized,** If you want the alert to be triggered, when an registered Driver is detected. 2. Select **Unauthorized,** If you want the alert to be triggered, when an unregistered Driver is detected. 3. Select **Both,** If you want the alert to be triggered for both Registered & Unregistered Drivers. 7. In the **Text** field, enter the message that will be displayed when the alert is triggered. 8. Select the **Valid Days, Everyday or Custom.**  1. **Everyday:** This alert will be triggered, everyday in case of a violation in accordance to these parameters set. 2. **Custom:** Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat) ![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Jan-05-2026-07-41-18-3093-AM.png?width=532&height=50&name=image-png-Jan-05-2026-07-41-18-3093-AM.png) 9. Enter the **Valid Time From** and **To.** The alert will be generated inside the time range that you have selected. 10. Select the **Timezone**. 11. Select the **Severity** of the alert (**Low**, **Medium**, or **High**). 12. Mark the checkboxes of the medium via which you want the **Action or Notification** to be sent. (eg., **SMS, Email or Notification**) 1. **SMS**: To receive an alert by SMS, enable the checkbox, enter the phone numbers. 2. **Email:** To receive an alert by Email, enable the checkbox, enter the recipients of the email. 3. **Notification:** To receive an alert on the system Push Notification, enable checkbox. 1. From **Users,**  select the users that will receive the notification. 2. From **Notification Sound**. Select the sound from the drop-down that will be played for this notification. 13. Click **Save** to save the alert configuration. **Please Note:** To Receive the alert on SMS & Email, the api should be configured either on Admin, Reseller or Company. #### **Example** The Driver Face-ID Authentication alert is triggered when the ignition is turned ON and the system performs a facial recognition check. If the driver’s face matches the stored Face-ID record, an Authorized Driver alert is generated; if it does not match, an Unauthorized Driver alert is triggered. Notifications are sent based on the configured actions, enabling fleet managers to verify driver identity in real time and prevent unauthorized vehicle usage. **Alert Trigger Options:** - **Authorized:** An alert is sent when the driver’s face matches the stored records. - **Unauthorized:** An alert is sent when the driver’s face does not match the stored records. - **Both:** Alerts are sent for both authorized and unauthorized driver detections. 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