Door

The Door Alert is used to notify users whenever the vehicle door is opened or closed. It helps monitor door activity in real time and improves vehicle security by instantly generating alerts based on the configured conditions. The alert is triggered according to the data received from the Door Sensor.

Parameters Considered (Prerequisites)

• Door : Sensor attachment on the Object screen is required for this event to be triggered.
• Door Lock: Sensor attachment on the object is Required to send Door Open / Lock Commmand.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.

2. Based On: Choose on what you want to base the alert configuration (Object, Object Group, Object Type).

   1. Object: Select individual vehicles for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles for whom you want the alert to generate.
   3. Object Type: Select vehicle or object type for whom you want the alert to generate.

3. Select the Object based on the previous step selection.

4. Set an Alert Name for identification of the alert.

5. Select the Alert Type as Door.

6. From Value, Select Open/Close or Both.
   1. Select Open, if you want the alert to be triggered when the Door is Opened.
   2. Select Close, if you want the alert to be triggered when the Door is Closed.
   3. Select Both if you want the alert to be triggered when the Door is Opened and Closed. 
7. From Consider Zone, select this option to configure the geofence condition for triggering the alert.
   1. From Based On, Select Inside or Outside condition to trigger the alert.
      1. Select Inside, To Trigger the alert when the vehicle door is opened or closed inside the selected geofence area.
         1. From Geofence Area, Select the Geofence to be used to trigger this alert.
      2. Select Outside, To Trigger the alert when the vehicle door is opened or closed outside the selected geofence area.
         1. From Geofence Area, Select the Geofence to be used to trigger this alert.
8. From Duration, specify the time duration for which the door should remain open or closed before the alert is triggered.
9. In the Text field, enter the message that will be displayed when the alert is triggered.
10. Select the Valid Days, Everyday or Custom. 
    1. Everyday: This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
    2. Custom: Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)
       
11. Enter the Valid Time From and To. The alert will be generated inside the time range that you have selected.
12. Select the Timezone.
13. Select the Severity of the alert (Low, Medium, or High).
14. 1. Mark the checkboxes of the medium via which you want the Action or Notification to be sent. (eg., SMS, Email or Notification)
       
       1. SMS: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
       2. Email: To receive an alert by Email, enable the checkbox, enter the recipients of the email.
       3. Notification: To receive an alert on the system Push Notification, enable checkbox.
          1. From Users,  select the users that will receive the notification.
          2. From Notification Sound. Select the sound from the drop-down that will be played for this notification.
       4. Buzzer: select whether the buzzer should be turned On or Off when the alert is triggered.
       5. Social Media API: To receive an alert on Whatsapp or Telegram, enable this checkbox
          
          1. From Gateway, select Whatsapp or Telegram on which the notification is to be send.
          2. In Recipient Number, enter the phone numbers, use the country code.
       6. IVR: To receive alerts through IVR ( automated voice call ), enable the checkbox.
          
          1. In To Numbers, enter the phone numbers.
15. Click Save 💾 icon. to save the alert configuration.