Skip to content
English
  • There are no suggestions because the search field is empty.

Crash Detection

The GPS Towing alert is a device specific alert it is triggered when the GPS device detects that the vehicle is being towed. This helps fleet managers identify unauthorized towing or unexpected vehicle movement and take immediate action

Parameters Considered (Prerequisites)

  • Enable Crash detection on device : This is a device specific feature, so user needs to enable this option on the device it self.

How to Configure

  1. Select the correct Company and Branch for whom the alert is to be configured.

  2. Based On: Choose on what you want to base the alert configuration (Object, Object Group, Object Type).

    1. Object: Select individual vehicles for whom you want the alert to generate.
    2. Object Group: Select a group of vehicles for whom you want the alert to generate.
    3. Object Type: Select vehicle or object type for whom you want the alert to generate.
  3. Select the Object based on the previous step selection.

  4. Set an Alert Name for identification of the alert.

  5. Select the Alert Type as Crash Detection.

  6. In Duration, Specify the number of seconds for which the event must be received continuously. If the event persists for the configured duration, the alert will be triggered.
  7. In the Text field, enter the message that will be displayed when the alert is triggered.

  8. Select the Valid Days, Everyday or Custom. 
    1. Everyday: This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
    2. Custom: Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)
  9. Enter the Valid Time From and To. The alert will be generated inside the time range that you have selected.
  10. Select the Timezone.
  11. Select the Severity of the alert (LowMedium, or High).
  12. Mark the checkboxes of the medium via which you want the Action or Notification to be sent. (eg., SMS, Email or Notification)
    1. SMS: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
    2. Email: To receive an alert by Email, enable the checkbox, enter the recipients of the email.
    3. Notification: To receive an alert on the system Push Notification, enable checkbox.
      1. From Users,  select the users that will receive the notification.
      2. From Notification Sound. Select the sound from the drop-down that will be played for this notification.
  13. Click Save 💾 icon. to save the alert configuration.

Please Note: To Receive the alert on SMS & Email, the api should be configured either on Admin, Reseller or Company.

Example

The Crash Detection Alert is triggered when a vehicle experiences an abnormal impact or sudden deceleration indicating a possible collision. Once triggered, automatic notifications are sent to the fleet manager and other configured recipients via SMS, Email, or In-App Notification. This ensures immediate awareness of the incident and enables a swift response, such as contacting the driver, dispatching assistance, or initiating emergency procedures.