---
title: Connector Status
description: The Connector Status alert is used to notify users when the connector status reported by the connected device changes. This alert helps monitor whether the connector is ON or OFF and enables users to take timely action based on the reported connector status.
---

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# Connector Status

The **Connector Status** alert is used to notify users when the connector status reported by the connected device changes. This alert helps monitor whether the connector is **ON or OFF** and enables users to take timely action based on the reported connector status.

![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Aug-14-2026-06-48-30-3511-AM.png?width=549&height=458&name=image-png-Aug-14-2026-06-48-30-3511-AM.png)

#### **Parameters Considered (Prerequisites)**

- **Connector Status:** The Machine Status sensor must be configured for the object.

**Please Note:** The sensor should be connected to a supported **Digital port**, depending on the device model.

### How to Configure

1. Select the appropriate **Company** and **Branch** for which the alert is to be configured.
2. **Based On:** Choose on what you want to base the alert configuration (Object, [Object Group](https://helpdesk.uffizio.com/knowledge/trakzee/add-object-group?hsLang=en), Object Type). 
     1. **Object:** Select individual vehicles for whom you want the alert to generate.
     2. **[Object Group](https://helpdesk.uffizio.com/knowledge/trakzee/add-object-group?hsLang=en):** Select a group of vehicles for whom you want the alert to generate.
     3. **Object Type:** Select vehicle or object type for whom you want the alert to generate.
3. Select the required **Object**, **Object Group**, or **Object Type** based on the selection made in the previous step.
4. Enter an **Alert Name** for identification of the alert.
5. Select **Connector Status** from the **Alert Type** dropdown.
6. Under **Value**, select the connector status for which the alert should be generated:
   
     1. **On:** The alert will be generated when the device reports the connector status as ON.
     2. **Off:** The alert will be generated when the device reports the connector status as OFF.
     3. **Both:** The alert will be generated for both ON and OFF status changes.
7. In the **Text** field, enter the message that will be displayed when alert is triggered.
8. Select the **Valid Days, Everyday or Custom.** 
     1. **Everyday:** This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
     2. **Custom:** Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)  
        ![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Jan-05-2026-07-41-18-3093-AM.png?width=532&height=50&name=image-png-Jan-05-2026-07-41-18-3093-AM.png)
9. Enter the **Valid Time From** and **To** to define the time period during which the alert should be active.
10. Select the required **Timezone**. The alert will be evaluated according to the selected timezone.
11. Select the **Severity** of the alert (**Low**, **Medium**, or **High**).
12. Under **Action**, select the required method for receiving the alert: 
      1. **SMS**: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
      2. **Email:** To receive an alert by Email, enable the checkbox, enter the recipients of the email.
      3. **Notification:** To receive an alert on the system Push Notification, enable checkbox. 
             1. From **Users,** select the users that will receive the notification.
             2. From **Notification Sound**. Select the sound from the drop-down that will be played for this notification.
      4. **Social Media API:** To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details. 
             1. **WhatsApp**: Select to send notification via WhatsApp 
                      1. In **Recipient Number**, enter the recipient's mobile number along with the **country code**.
                      2. To add multiple recipients, separate the mobile numbers using a **comma (,)**.
             2. **Telegram**: Select Telegram to send notification via Telegram. 
                      1. In **Telegram Chat ID**, enter the Chat ID to which the alert should be sent.
                      2. To send the alert to multiple Telegram chats, separate the Chat IDs using a **comma (,)**.
      5. **IVR:** To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
13. Click the **Save 💾** icon to save the alert configuration.

**Please Note:** To receive alerts through **SMS, Email, Social Media API or IVR**, the respective API must be configured at the **Admin, Reseller, or Company** level.

 

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